{"id":3888279,"url":"https://alion.io/job/avetta-supplier-relationship-manager","title":"Supplier Relationship Manager","company":{"id":669249,"name":"Avetta","domain":"avetta.com","url":"https://alion.io/company/avetta","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lehi, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":26,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":52000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T19:59:27Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T16:10:03Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.\nSUMMARY\nThe Supplier Relationship Manager I will own a strategic book of high-value suppliers and guide them through the full lifecycle - onboarding, adoption, engagement, renewal, and reactivation. This role blends account management, retention strategy, and consultative upsell into one high-impact motion. The SRM serves as the single point of accountability for supplier retention outcomes while influencing process improvement across multiple departments.\nThis is a hybrid role, working three days a week in our beautiful Lehi Office.\nESSENTIAL DUTIES AND RESPONSIBILITIES:\nManage a defined portfolio of suppliers with full lifecycle accountability (onboarding through renewal and reactivation)\nDeliver proactive, data-driven outreach based on health score signals, risk triggers, and lifecycle milestones\nForecast renewals accurately using best/worst/likely modeling and document risks, saves, and objections\nLead renewal and objection-handling conversations with empathy, confidence, and commercial acumen\nSupport cross-sell and upsell opportunities by aligning supplier needs with product value\nOwn escalation recovery and coordinate with Support, Billing, and Onboarding to remove friction\nInterpret usage data and campaign performance to optimize engagement and retention outcomes\nPartner with product, billing, and operations teams to influence internal processes and improve the supplier experience\nIDEAL EXPERIENCE, EDUCATION & TRAINING:\n0-2 years of experience in business development, account management, renewals, or supplier relationship roles (B2B SaaS or compliance-driven environments strongly preferred)\nProven track record managing a book of business with measurable retention or revenue impact\nStrong communication, objection handling, and commercial negotiation skills\nProficiency in Salesforce and lifecycle platforms (e.g., ChurnZero, Gainsight, HubSpot); able to forecast and track performance with precision\nBachelor’s degree in business, communications, or related field or equivalent combination of education and experience\nThis role is paid hourly at a base rate of $26.44 per hour and is commission eligible. \nWe also offer a comprehensive benefits package, which includes health, dental and vision insurance, 401(k), and PTO.\nAvetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply.\nTo apply for the Supplier Relationship Manager position, please submit your online application by December 4th at 11:59 PM PST.","description_format":"text","description_chars":3023,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Supply Chain","Testing, Inspection & Certification"],"lifecycle":[{"event":"open","at":"2026-11-06T20:22:16Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 2 · green card filings: 1","filings_12m":2,"filings_prev_12m":3,"green_card_filings_12m":1,"median_offered_wage_usd":152500,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":33,"reasons":["conf:3","win:early","comp:junior"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":52000,"is_top_pay":false},"html_url":"https://alion.io/job/avetta-supplier-relationship-manager","json_url":"https://alion.io/job/avetta-supplier-relationship-manager.json","meta":{"generated_at":"2026-11-09T16:33:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24155,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":669249},"rest":"https://alion.io/mcp/rest/get_company?id=669249"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Favetta-supplier-relationship-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Favetta-supplier-relationship-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Favetta-supplier-relationship-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/avetta-supplier-relationship-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Favetta-supplier-relationship-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3888279}},{"tool":"search_jobs","arguments":{"company":"avetta.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3888279},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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