{"id":1627592,"url":"https://alion.io/job/avi-spl-regional-operations-director","title":"Regional Operations Director","company":{"id":2113438,"name":"AVI-SPL","domain":"avispl.com","url":"https://alion.io/company/avispl","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mesa, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":104000,"max_usd":197000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1405},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-01T21:09:54Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-18T00:58:16Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Responsibilities\nJob Summary\nThe Regional Operations Director is a member of AVI-SPL’s senior operations management organization responsible for direction and oversight of operational activities within the assigned geographic region. This position is accountable for SIG financial performance within the region specifically focused on backlog management, gross margin performance and world class customer satisfaction. \nThis role is also responsible for driving policy implementation and oversight, completion of specific objectives as directed by the Regional and LOB SVP and focus on targeted initiatives to drive change management within both the systems integration LOB and regional branch offices.\nEssential Duties and Responsibilities\nProactive management of field operations leadership and their respective team members to ensure achievement of business performance targets and standards taking timely action, as necessary, to make sure targets are achieved\nLead regular 1:1 meetings with operations leadership as well as other company practice leaders to develop, implement and monitor strategic plans and ensure alignment around organizational goals\nDirect engagement in regional budgeting and business plan development to ensure goals and objectives are aligned with corporate directives\nManage and drive financial accountability to regional operations managers around backlog turn, gross margin performance, cost containment and other key financial reporting and metrics to ensure annual AOP targets are achieved\nEnsure adoption and implementation of core processes, tools and operational policies necessary to drive better delivery, consistency and standardization across the regions\nProvide input to systems integration LOB leadership on best practices and operational efficiencies to enhance delivery, profitability and client satisfaction\nMeet with key clients, assisting leadership and personnel with maintaining relationships to ensure a high level of client satisfaction from an operational delivery perspective\nDrive improved client satisfaction scores thru lessons learned process and corrective measures to address both passive & detractor customer service scores within branch offices\nGuide operations management with resource planning and staffing needs in alignment with annual operating plans\nOversee the process of recruiting, interviewing, hiring, training and staffing of the operations team in conjunction with office leadership and the human resources department\nFoster an environment that rewards accomplishment and encourages the advancement and retention of productive employees\nTravel to regional offices to directly interface with operations leadership and team members on an as needed basis\nOther duties assigned as needed\nSkills and Abilities\nAbility to lead with confidence and create alignment amongst various departments within the organization\nCreation of a positive and accountable team environment to attract and develop staff\nAbility to direct a team towards a cohesive set of strategic objectives and maintain efficient timelines in the completion of tasks\nAbility to understand and leverage existing company systems to provide solutions to the business and recommend new systems when required\nProven ability to significantly contribute toward or lead operational initiatives with a results oriented approach\nAbility to build internal and client facing relationships\nDemonstrate leadership and management skills in a team-oriented, collaborative environment\nExceptional strategic thinking and structured problem-solving skills\nExcellent presentation skills and be comfortable sharing thought leadership with Executive stakeholders from AVI-SPL, Customers, Manufacturers and Third-Party Service Providers\nProficiency in various business productivity systems\nAbility to balance multiple tasks with changing priorities\nAbility to negotiate conflict and maintain constructive working relationships with people at all levels of the organization\nSelf-starter capable of working independently and ensuring deadlines are met\nExcellent communication and interpersonal skills, both verbal and written\nProficient with Microsoft Office (Word, Excel, Outlook, etc)\nValid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards\nEducation and/or Experience\nMinimum of a 4-year degree or comparable industry experience is required\n5+ years operations management experience required\n5+ years in a leadership role (direct or indirect)\nExtensive experience developing and implementing business processes and streamlining operations\nExperience in business/strategic planning and execution, including diligence, acquisition and integration a plus\nDemonstrated experience understanding and executing operational strategies and processes, resulting in exceeding business targets\nProven experience supporting strategic growth, training, and development of operations professionals\nWorking Environment\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The work environment is generally moderate in noise (inter-office conversations and computers/printers).\nPhysical Requirements\nThe physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.\nThis position regularly requires employees to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment\nWork Hours\nAVI-SPL reserves the right to alter work hours and work location as deems necessary\nAVI-SPL is an Equal Opportunity Employer/AA/Disabled/Veteran ProtectedVEVRAA Federal Contractor","description_format":"text","description_chars":6168,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Telecommunications","Unified Communications"],"lifecycle":[{"event":"open","at":"2026-10-01T21:09:54Z"}],"visa":[],"liveness":{"score":33,"band":"fade","label":"Fading","p_open":1,"p_active":0.726,"p_room":0.45,"age_days":15,"expected_fill_days":8,"reasons":["conf:0","urgency","velocity","win:tail","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/avi-spl-regional-operations-director","json_url":"https://alion.io/job/avi-spl-regional-operations-director.json","meta":{"generated_at":"2026-10-18T03:22:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5309,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2113438},"rest":"https://alion.io/mcp/rest/get_company?id=2113438"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Favi-spl-regional-operations-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Favi-spl-regional-operations-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Favi-spl-regional-operations-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/avi-spl-regional-operations-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Favi-spl-regional-operations-director"}]}