{"id":2029692,"url":"https://alion.io/job/avid-bioservices-technical-lead-commercial-systems-salesforce","title":"Technical Lead, Commercial Systems & Salesforce","company":{"id":3865992,"name":"Avid Bioservices","domain":"avidbio.com","url":"https://alion.io/company/avidbio","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tustin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":124000,"max":150000,"currency":"USD","period":"year","gross":null,"usd_annual":150000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apex","optional":false},{"name":"Lightning Web Components","optional":false}],"status":"live","first_seen_at":"2026-10-07T13:56:21Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-11-01T10:11:28Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"Description\nLooking to join a passionate team dedicated to developing and manufacturing life-saving biopharmaceuticals? Avid Bioservices is a leading clinical and commercial biologics CDMO focused on creating innovative solutions to meet the needs of our clients and improve patient outcomes.\nYour Role:\nThe Technical Lead, Commercial Systems & Salesforce serves as the business owner and technical lead for the commercial technology ecosystem, with primary responsibility for Salesforce CRM. This role partners closely with Business Development, Business Operations, Program Management, Marketing, Finance and IT to ensure commercial processes, data, reporting and system capabilities support organizational growth and operational excellence.\nKey Responsibilities: \nSalesforce Configuration & Technical Development\nArchitect and configure scalable Salesforce solutions including: \nCustom objects for programs, tech transfer, manufacturing campaigns, and development stages \nComplex opportunity structures (multi-phase programs, amendments, change orders) \nAutomated approval processes for pricing and contracts \nRevenue schedules tied to development milestones \nDevelop and maintain custom solutions using: \nApex classes and triggers \nLightning Web Components (LWC) \nSOQL/SOSL \nFlow automation \nBuild and manage integrations with: \nERP systems (e.g., D365) \nContract management platforms \nProject management tools \nData warehouses / BI platforms \nMarketing automation platforms (Account Engagement/Pardot)\nWebsite forms, event platforms, and lead generation tools\nEnsure data integrity across commercial and operational systems. \nBusiness Analysis\nPartner with Business Development, Strategic Partnerships, Alliance Management, Marketing, Program Management, and Finance to gather and document business requirements \nSupport complex CDMO sales processes including: \nRevenue forecasting tied to clinical milestones \nTranslate long-cycle, consultative sales processes into scalable Salesforce workflows. \nDevelop and maintain ad hoc and one off Excel based analyses and reports, including: \nDeal specific revenue, margin, or milestone scenario modeling \nExecutive, Board, or investor driven commercial analyses not yet systematized in Salesforce \nReconciliation between Salesforce, Finance models, and operational data sources \nPartner with stakeholders to determine which recurring ad hoc analyses should be produced into standard dashboards or system reports over time \nOptimize lead management processes including lead capture, routing, qualifications, scoring, lifecycle progression, and handoff\nAnalyze lead source performance, campaign attribution, account engagement, and conversion metrics to identify opportunities for pipeline growth and process improvement \nDevelop dashboards for: \nPipeline visibility by modality (mAbs, ADCs, bispecifics, etc.) \nForecast accuracy, bookings and capacity demand signals \nAccount-level performance analytics \nProposal win/loss analytics \nLead generation performance\nMarketing-sourced and marketing-influenced pipelines\nLead-to-opportunity conversion rates\nCampaign ROI and attribution analysis\nDigital engagement metrics across target accounts\nSales and marketing funnel performance\nAccount-based marketing (ABM) effectiveness\nReporting & Dashboarding\nDesign reporting frameworks that support: \nLong-term capacity planning \nRevenue projections across clinical phases \nBuild executive dashboards for leadership visibility\nSupport KPI tracking for Business Development and Strategic Partnerships. \nEstablish reporting framework that enables end-to-end visibility from campaign response through opportunity creation, bookings, and revenue realization\nDeliver executive-level reporting that connects marketing investments to pipeline generation, opportunity progression, revenue outcomes, and ROI \nGovernance, Compliance & Data Security\nEnsure Salesforce architecture aligns with: \nRegulatory awareness (GxP-adjacent processes where applicable) \nAudit traceability \nData security best practices \nMaintain documentation for system validation support if required \nSupport change management and release cycles \nEnsure data governance standards are maintained across Salesforce CRM and Account Engagement\nManage attribution models, naming conventions, and reporting standards to ensure accurate commercial performance measurement\nMinimum Qualifications:\nBachelor’s degree (B.A.) or equivalent from four-year college or university, plus 5-8 years of relevant Salesforce and commercial systems experience\nSalesforce Certified Advanced Administrator and/or Salesforce Certified Platform App Builder certification preferred.\n5+ years Salesforce administration experience\n3+ years Salesforce development experience \nStrong experience with Apex, Lightning Web Components, Flow, APIs, reporting, forecasting and CRM governance\nExperience supporting CPQ, complex pricing models, quote generation workflows, or proposal development development processes preferred\nLife sciences or CDMO experience preferred \nExperience developing marketing attribution models, lead funnel analytics, campaign performance reporting, and ROI dashboards\nStrong understanding of B2B demand generation, account-based marketing (ABM), lead lifecycle management, and CRM-marketing automation alignment\nPosition Type/Expected Hours of Work:\nThis role is a full-time onsite position. Days and hours of work are Monday through Friday 8:00 a.m. to 5:00 p.m. unless otherwise stated by Supervisor. The employee must also have the ability to work overtime and/or weekends when necessary.\nCompensation:\nWe offer competitive compensation packages for this role, including a base salary, performance-based bonuses, and comprehensive benefits such as health, dental, and vision insurance, 401(k) matching, and paid time off.\nThe compensation range for this role is $124,000 - $150,000 annually depending on experience and qualifications. Additionally, we offer opportunities for career growth and development as well as a supportive and inclusive work environment.\nWho you are:\nYou have a \"bring it on!\" team player approach and an unshakable positive attitude, always ready to tackle anything that comes your way.\nYour written and verbal skills are out of this world, and you communicate with clarity and confidence.\nYou have exceptional multitasking skills and an unparalleled attention to detail that ensure the smooth running of everything.\nYou are a master at building relationships, capable of establishing connections with anyone, be it team members, clients, vendors, or suppliers.\nPhysical Demands & Work Environment:\nIn this dynamic role, expect a blend of regular activities like sitting, standing, and walking, with occasional physically engaging tasks such as lifting objects up to 25 pounds. The work environment might expose you to electrical shocks, toxic chemicals, vibrations, or loud noise levels occasionally. However, reasonable accommodations are available to enable individuals with different abilities to perform effectively, ensuring a supportive and adaptable work setting. Your visual acuity, including close, distance, and color vision, will be essential in navigating through the diverse day-to-day demands of this position.","description_format":"text","description_chars":7245,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Biologics & Biosimilars","APIs & Drug Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-07T13:56:21Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 4 · green card filings: 1","filings_12m":4,"filings_prev_12m":2,"green_card_filings_12m":1,"median_offered_wage_usd":131500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.668,"p_room":0.45,"age_days":24,"expected_fill_days":13,"reasons":["conf:0","velocity","win:tail"],"computed_at":"2026-11-01T06:10:25Z"},"pay":{"stated_usd_annual":150000,"is_top_pay":true},"html_url":"https://alion.io/job/avid-bioservices-technical-lead-commercial-systems-salesforce","json_url":"https://alion.io/job/avid-bioservices-technical-lead-commercial-systems-salesforce.json","meta":{"generated_at":"2026-11-01T13:50:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21265,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3865992},"rest":"https://alion.io/mcp/rest/get_company?id=3865992"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Favid-bioservices-technical-lead-commercial-systems-salesforce"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Favid-bioservices-technical-lead-commercial-systems-salesforce"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Favid-bioservices-technical-lead-commercial-systems-salesforce"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/avid-bioservices-technical-lead-commercial-systems-salesforce\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Favid-bioservices-technical-lead-commercial-systems-salesforce"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2029692}},{"tool":"search_jobs","arguments":{"company":"avidbio.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2029692},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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