{"id":3298912,"url":"https://alion.io/job/avid-senior-renewal-operations-manager","title":"Senior Renewal Operations Manager","company":{"id":42907,"name":"Avid","domain":"avid.com","url":"https://alion.io/company/avid-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States","Canada"],"countries":["US","CA"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":121018,"max":181525,"currency":"USD","period":"year","gross":null,"usd_annual":181525},"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Looker","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-10-26T22:57:43Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-31T17:59:45Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"It's fun to work in a company where people truly BELIEVE in what they're doing!\nWe're committed to bringing passion and customer focus to the business.\nSenior Renewal Operations Manager\nABOUT AVID\nAvid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts.\nTo learn how Avid powers greater creators or for more information, visit www.avid.com.\nJOB SUMMARY\nThe Senior Renewal Operations Manager is responsible for building and scaling the operational foundation for our high-volume, down-market renewal segment. This role will design the process, configure the systems, and create the reporting infrastructure that gives leadership predictable, recurring visibility into renewal performance across a high volume of accounts.\nKEY RESPONSABILITIES\nBuild and maintain renewal reporting for the high-volume segment, providing leadership with regular, reliable visibility into renewal forecasting and performance. \nServe as the operational owner of renewal data: define what gets captured, where, and how - and work cross-functionally to ensure high-volume renewal reporting is accurate, timely, and actionable. \nTranslate raw renewal data into clear narratives and insights that drive decisions at the leadership level. \nBuild and optimize a renewal pacing model for the down-market segment. \nEstablish clear leading indicators and early warning signals so leadership has forward-looking visibility, not just retrospective reporting. \nDefine best-practice renewal workflows for high-volume segments. \nEnsure the right data is being captured in the right systems at every stage of the renewal lifecycle; audit current state and lead remediation where gaps exist. \nWork with RevOps, Customer Ops, and IT to configure and optimize systems (CRM, partner portal, renewal orchestration tools) to support a recurring, automated renewal process for the down-market. \nDefine how the partner portal should surface, track, and action renewals - and work with the relevant teams to implement that vision. \nEstablish and manage a recurring renewal operations cadence. \nQUALIFICATIONS\n6+ years in Revenue Operations, Sales Operations, or Renewal Operations in a global tech or SaaS company \nProven experience owning and building renewal operations for high-volume segments \nStrong analytical skills with hands-on experience building renewal reporting and pacing models; able to turn raw CRM data into executive-ready insights and proficiency with Excel (Power Query, PivotTables, and advanced formulas like Index Match) \nExperience with channel and partner-led renewal motions; familiarity with partner portals or partner management tools is strongly preferred \nProficiency in CRM platforms (Salesforce) to build reporting and manage updates; comfortable working with BI tools (Power BI, Tableau, Looker) to build and validate reporting; experience with CSP platform (Gainsight) a plus \nDemonstrated ability to define and implement operational processes in environments where structure does not yet exist \nAble to influence and drive alignment across cross-functional stakeholders \nHighly proactive with a builder mindset - you identify the gap, propose the solution, and see it through \nPay Range US: $121,018 - $181,525 USD\nPay Range Canada: $115,642 - $173,464 CAD\nThe salary range shown reflects the company's good faith full target range for this position at the time of posting. The company may update or modify this range at any time and endeavors to keep this posting current. Compensation decisions are based on factors including geographic location, experience, skills, education, and business needs. While the full range is posted for transparency, offers are typically made within the lower to middle portion of the range.\nIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!","description_format":"text","description_chars":4055,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Photo & Video Editing Software","Audio & Music Software"],"lifecycle":[{"event":"open","at":"2026-10-26T22:57:43Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":39,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":181525,"is_top_pay":true},"html_url":"https://alion.io/job/avid-senior-renewal-operations-manager","json_url":"https://alion.io/job/avid-senior-renewal-operations-manager.json","meta":{"generated_at":"2026-11-01T05:38:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8686,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":42907},"rest":"https://alion.io/mcp/rest/get_company?id=42907"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Favid-senior-renewal-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Favid-senior-renewal-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Favid-senior-renewal-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/avid-senior-renewal-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Favid-senior-renewal-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3298912}},{"tool":"search_jobs","arguments":{"company":"avid.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3298912},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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