{"id":3999414,"url":"https://alion.io/job/avis-budget-group-customer-operations-representative-casual","title":"Customer & Operations Representative (Casual)","company":{"id":1789668,"name":"Avis Budget Group","domain":"avisbudgetgroup.com","url":"https://alion.io/company/avisbudgetgroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":145,"ghost_share":0.028,"stale_share":0.428,"repost_share":0.166,"time_to_fill_p50_days":25,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Energy","role_family":"Energy","seniority":"junior","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rotorua, New Zealand"],"countries":["NZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25,"max":null,"currency":"NZD","period":"hour","gross":null,"usd_annual":28000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T02:48:08Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-12T23:50:44Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Big brands come with big responsibilities, and we are DRIVEN to be the BEST vehicle rental company in the world - TOGETHER!\nWe are searching for someone with exceptional customer service skills and isn't afraid of hard work to join our amazing team!\nCasual position available - working as and when needed\nRotorua Airport based\nSupportive, friendly, and caring culture\nEntry level role with training provided\nStable, global company\nAbout the Role\nIn this role you will cover both front and back of house, this means you be required to inspect cars for damages, refuel and assist with the cleaning of our vehicles both interior and exterior to ensure our customers get the best experience.\nYou will also work from our customer counter where you will greet and interact with customers, market products and services and complete rental transactions, contracts and bookings.\nWhat we are looking for:\nFull, clean, valid class 1 driver’s licence is essential for this role.\nPrevious experience within retail, hospitality, customer service or similar roles \nAbility to work in a fast-paced environment while delivery exceptional customer service. \nComfortable learning and using various computer systems to accurately input rental information (training will be provided)\nAbility to follow procedures and adhere to company guidelines and standards. \nAs we operate 7 days a week from 0800 to 2030 each day, you could be scheduled to work anytime during our operating hours which means you could be scheduled to work early mornings, afternoons, evenings, weekends and public holidays as required.\nWhat’s on offer:\n$25.11 per hour, plus increase your earnings with our sales incentive scheme.\nParking provided.\nWellbeing programme incl. life insurance, discounted health insurance and superannuation options \nEmployee discounts on car rental across Avis Budget Group and our partners\nAccess to discounts and offers from retailers and big brands.\nFull training provided to help you achieve your goals & reach your potential. \nIf you would like the opportunity to represent Avis Budget Group, then we want to hear from you! To be considered for this role, put an application forward by clicking Apply Now.\n About Avis Budget Group\nWe don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.\nWith more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.\nRotoruaBay of PlentyNew Zealand","description_format":"text","description_chars":2744,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Car Rental"],"lifecycle":[{"event":"open","at":"2026-11-10T02:48:08Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":25,"reasons":["conf:1","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":28000,"is_top_pay":false},"html_url":"https://alion.io/job/avis-budget-group-customer-operations-representative-casual","json_url":"https://alion.io/job/avis-budget-group-customer-operations-representative-casual.json","meta":{"generated_at":"2026-11-13T06:48:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14272,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1789668},"rest":"https://alion.io/mcp/rest/get_company?id=1789668"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Favis-budget-group-customer-operations-representative-casual"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Favis-budget-group-customer-operations-representative-casual"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Favis-budget-group-customer-operations-representative-casual"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/avis-budget-group-customer-operations-representative-casual\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Favis-budget-group-customer-operations-representative-casual"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3999414}},{"tool":"search_jobs","arguments":{"company":"avisbudgetgroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3999414},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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