{"id":1938923,"url":"https://alion.io/job/avis-budget-group-customer-service-representative-full-time","title":"Customer Service Representative (Full-Time)","company":{"id":1789668,"name":"Avis Budget Group","domain":"avisbudgetgroup.com","url":"https://alion.io/company/avisbudgetgroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":87,"ghost_share":0,"stale_share":0.747,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brisbane, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":65000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2087},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T01:30:08Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-26T07:03:27Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Start Your Career Journey in Brisbane with Avis Budget Group! Dreaming of a role where every day brings something new?\nJoin us at our Brisbane City location and become part of a team that helps people move with confidence and ease.\nIf you thrive in a fast-paced, hands-on environment and enjoy delivering great customer service, this is your chance to be part of a global leader in mobility solutions.\nCareer Snapshot:\nBrisbane Downtown, QLD Location\nFull-Time role 38 hours per week\n5 Weeks Annual Leave\nCompetitive Rate + Loadings + Bonuses\nEntry-Level Opportunity with Full Training Provided\nGlobal Company with Career Growth Potential\nAbout the Role\nIn this role you will be the face of our brand! You’ll interact with our customers at the rental counter, complete rental bookings and responding to general customer inquiries.\nWhat you’ll do\nEstablishing customer car rental needs by actively listening\nReview in detail ABG’s various add on’s and services as to determine what may best suit the customer\nCommunicate rental procedures and guidelines effectively\nComplete rental bookings in a timely, efficient and accurate manner\nAnswering customer questions and inquiries\nWant to see what the role looks like in action?\nClick below to watch a short video overview of the Rental Sales Agent role at our Brisbane Airport location.\nRental Sales Agent at Avis Budget Group (AUS & NZ)\nWhat We’re Looking For:\nA full and valid Australian driver’s licence\nAvailability to work a rotating roster (including weekends, evenings, and public holidays)\nExperience in customer service, retail, hospitality, or sales is a plus\nAbility to work in a fast-paced environment while delivering exceptional service\nComfortable using computer systems to manage bookings and rental information\nStrong attention to detail and ability to follow procedures\nPerks & Benefits:\nCompetitive hourly rate) + loadings + performance bonuses\n5 Weeks of Annual Leave\nWellbeing program including life insurance, discounted health cover & superannuation options\nAccess to discounts on retail, fitness, cinema, and more\nEmployee discounts on car rentals across Avis Budget Group\n24/7 Mental Health Support via Employee Assistance Program (EAP)\nComprehensive training to help you succeed and grow\nWho We Are:\nHere at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.\nOur culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.\nAt Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportation solutions.\nOur Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.\nApply now and start your journey with us!\nBrisbaneQueenslandAustralia","description_format":"text","description_chars":3285,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual leave","Equity","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Car Rental"],"lifecycle":[{"event":"open","at":"2026-10-06T01:30:08Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.534,"p_room":0.75,"age_days":20,"expected_fill_days":24,"reasons":["conf:0","stale_co","velocity","win:late","comp:junior,brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/avis-budget-group-customer-service-representative-full-time","json_url":"https://alion.io/job/avis-budget-group-customer-service-representative-full-time.json","meta":{"generated_at":"2026-10-26T09:22:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12603,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1789668},"rest":"https://alion.io/mcp/rest/get_company?id=1789668"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Favis-budget-group-customer-service-representative-full-time"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Favis-budget-group-customer-service-representative-full-time"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Favis-budget-group-customer-service-representative-full-time"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/avis-budget-group-customer-service-representative-full-time\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Favis-budget-group-customer-service-representative-full-time"}]}