{"id":2041902,"url":"https://alion.io/job/aviso-wealth-supervisor-transfers","title":"Supervisor, Transfers","company":{"id":5918,"name":"Aviso Wealth","domain":"aviso.ca","url":"https://alion.io/company/aviso-wealth","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":91,"open_postings":8,"ghost_share":0,"stale_share":0.375,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada","Vancouver, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":83000,"max":100000,"currency":"CAD","period":"year","gross":null,"usd_annual":70178},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Outlook","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-07T18:10:20Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-13T03:35:34Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Aviso Wealth:\nAt Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.\nThe Opportunity:\nWe’re looking for a Supervisor, Transfers to join our Operations team.\nReporting to the Manager of Operations, the Supervisor, Transfers is responsible for overseeing the Transfers Team, managing volumes and ensuring daily deadlines are met. Supervisory responsibilities include recruiting, training, coaching, mentoring, and scheduling of staff, including overseeing new employee onboarding and providing career development planning and opportunities.\nAs oneaviso:\nWe Care - You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and supported\nWe Dare -You challenge the status quo with bold ideas and fresh perspectives. You embrace change, seek opportunities to innovate and are comfortable exploring new ways of working\nWe Share - You collaborate openly and build meaningful relationships. You seek out diverse perspectives, share your knowledge and work together to help colleagues, clients and partners succeed\nWe Deliver - You take ownership of your work, honour your commitments and focus on delivering meaningful results. You hold yourself accountable and continuously look for ways to improve\nWhat your day looks like:\nSet and monitor standards for departmental procedures, ensuring quality, accuracy and efficiency maintaining SLA’s\nSet positive leadership tone through gaining respect of staff, peers and stakeholders\nEnsure staff members receive timely and appropriate training and development\nCoach staff to increase performance while increasing/maintaining employee engagement and career growth and support onboarding of new employees \nEnsure all processes and procedures are current in all manuals - internal and external, including departmental SLAs\nResponsible for internal and external communications while following the appropriate channels for distribution, liaising with external vendors and trustees as required\nAnalyze current business practices and identify areas within the department for process improvements, make recommendations and implement procedures to streamline workflow \nHandle departmental project related work and participate in the implementation of department and division initiatives as required and delegate as necessary\nSupport staff with escalated or complex issues and respond to all customer inquiries (internal/external) and ensure customer service levels are maintained within the department, updating management as appropriate\nEnsure appropriate staffing, training and development needs including cross-training of staff so that individuals are up to date and can provide redundancy in all positions within the team\nReview and approve daily journal postings and monthly account reconciliations (IIROC/MFDA)\nMonthly reporting of SLA standards, including exceptions, in a timely manner and create business plans to manage resources during high volumes\nMaintain current knowledge of industry initiatives and standards (MFDA/IIROC) and registered plans products, CDS/ATON, IIROC/MFDA rules, regulations, and protocols\n Liaise with management in the process and procedural reporting for both external and internal auditors as required\nRequirements\nYour experience and skills:\n Post-secondary education and continuing education relating to the Investment Industry, specifically operations functions\n In-depth knowledge of relevant regulatory requirements, and the successful completion of the IFIC and/or the CSC is an asset\n 3 - 5 years of progressively responsible experience in the investment industry, including past supervisory experience for a minimum of 1 - 2 years\n Excellent delegation, organizational, time management and administrative skills\n Strong attention to detail and accuracy\n Ability to work under pressure, set priorities and meet time constraints\n Solid analytical and problem-solving skills with the ability to handle multiple tasks with the appropriate attention to detail\n Superior customer service with the ability to quickly identify and resolve problems to the satisfaction of all parties\n Highly motivated and results driven\n Intermediate computer skills in MS Word, Excel, Outlook, Access. Advanced Excel skills are an asset\n Fluent communication skills in English is required and bilingual communications in French are an asset\n Benefits\nWhy Aviso Wealth?\nAt Aviso Wealth, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.\nHere are a few things that set us apart:\nCompetitive compensation package that rewards and recognizes individual contributions\nExcellent health, dental and insurance benefits to meet the diverse needs of our employees\nGenerous vacation time, fitness benefit, parental leave top-up options\nMatching contributions to our retirement program\nCommitment to the continuous improvement of our staff through learning & development and an education assistance program\nRegular social events to foster teamwork\nYour Information\nBy submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law.\nFurther information is available on the Privacy link on our Career Page - Privacy Policies\nEqual Employment Opportunity\nAviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.\nWe thank all applicants for their interest, however, only those selected for further consideration will be contacted.\nNo recruiters or agencies, please.\nCompany Overview:\nAviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We’re building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We’re a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, and Montreal. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We’re proud to power businesses that empower investors.\nA career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you’re looking for interesting and challenging work, at a company committed to its people, apply to join our team.\nSalary\nThis position is posted with an expected salary range of $83,000 - $100,000 CAD annually. 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