{"id":2170559,"url":"https://alion.io/job/avispa-services-and-support-coordinator","title":"Services and Support Coordinator","company":{"id":4375425,"name":"Avispaglobal","domain":"avispaglobal.com","url":"https://alion.io/company/avispaglobal","size_band":"201-500","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"JobScore","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":22,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-02T20:20:19Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-12T05:23:46Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Services and Support Coordinator 37722050\nHourly pay: $22/hr\nWorksite: Leading electronics testing company (Nashua, NH 03063 - Onsite)\nW2 Employment, Group Medical, Dental, Vision, Life,Retirement Savings Program,PSL\n40 hours/week, 24 Month Assignment\nA leading electronics testing company is seeking a Services and Support Coordinator to support Test and Measurement service solutions. This role will support both internal and external customers by coordinating service operations, maintaining data systems, resolving support requests, and ensuring high-quality customer service and operational performance.\nServices and Support CoordinatorResponsibilities:\nPerform administrative and operational support activities with clearly defined objectives, including maintaining accurate data entry and supporting delivery operations across multiple systems.\nEstablish and maintain communication with internal teams and external customers to support service delivery, contractual obligations, and issue resolution.\nRespond to customer inquiries and service/support requests, troubleshooting and resolving issues with varying levels of scope and complexity.\nMaintain and manage database tracking systems, generate reports, perform data analysis, and document processes and work instructions.\nCollaborate within a team environment to provide responsive customer service while managing multiple priorities and interruptions in a fast-paced setting.\nServices and Support Coordinator Qualifications:\n3+ years of relevant experience in customer support, service coordination, operations support, or administrative functions.\nSolid working knowledge of Windows OS and Microsoft Office applications, including Outlook, Teams, and Excel.\nExperience with database tracking and management systems.\nAbility to understand general and technical aspects of contract requirements and operational processes.\nExperience working with reports, data analysis, and process documentation.\n(H)","description_format":"text","description_chars":1962,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-09T11:54:58Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.843,"p_room":1,"age_days":9,"expected_fill_days":35,"reasons":["conf:1","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":44000,"is_top_pay":false},"html_url":"https://alion.io/job/avispa-services-and-support-coordinator","json_url":"https://alion.io/job/avispa-services-and-support-coordinator.json","meta":{"generated_at":"2026-10-12T09:50:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15051,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4375425},"rest":"https://alion.io/mcp/rest/get_company?id=4375425"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Favispa-services-and-support-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Favispa-services-and-support-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Favispa-services-and-support-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/avispa-services-and-support-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Favispa-services-and-support-coordinator"}]}