{"id":1630672,"url":"https://alion.io/job/avisystems-associate-av-service-technician","title":"Associate AV Service Technician","company":{"id":2027398,"name":"FORTÉ","domain":"ourforte.com","url":"https://alion.io/company/ourforte-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":78,"open_postings":9,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bismarck, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":82000,"period":"year","method":"role_country_seniority_unknown","sample_n":17090},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-02T06:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-18T15:39:56Z","board_verified":true,"closed_at":null,"days_open":46,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":46},"description":"The Field Service Technician will travel to customer sites to provide scheduled maintenance, troubleshooting and repair service of their AV systems.\nWhat You Will Be Doing:\nYou would diagnose technical issues with AV systems, including troubleshooting connectivity\nProvide technical support and training to clients on the operation and functionality of AV equipment\nPerform routine maintenance and inspections of AV Systems to ensure optimal performance and reliability\nAssist in documenting service procedures and service-related activities\nCollaborate with team members to meet project deadlines and deliver high-quality service to clients\nWhat You Bring to Assure Success:\nPrevious experience in the service or installation of AV systems\nStrong technical aptitude with the ability to learn new technologies and basic troubleshooting techniques\nAbility to work independently, be self-directed and make sound decisions based on customer satisfaction\nExcellent communication skills with a customer service-oriented approach\nAbility and willingness to travel to customer sites\nCTS Certification is preferred, but not required with the right experience. 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