{"id":1141015,"url":"https://alion.io/job/aviva-canada-commercial-motor-claims-handler","title":"Commercial Motor Claims Handler","company":{"id":1074183,"name":"Aviva Canada","domain":"aviva.ca","url":"https://alion.io/company/aviva-ca","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Norwich, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":108000,"period":"year","method":"role_country_seniority_unknown","sample_n":418},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":true}],"status":"closed","first_seen_at":"2026-09-04T00:00:00Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-10-11T09:55:05Z","board_verified":false,"closed_at":"2026-10-11T09:55:05Z","days_open":37,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":37},"description":"Your Career with Our Commercial Lines Motor Claims Team!\nStarting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits\nAre you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team.\nOur standard contracts are 35 hours, but we are open to consider flexible working options. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging.\nThese are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday)\nA bit about the job\nIn this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability.\nYou need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems.\nPlease click on the video link for an insight on how we help our customers at their times of need: https://vimeo.com/942257296\nSkills and experience we’re looking for\nMotor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential.\n\nFast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting.\n\nTeam Collaboration: Willingness to learn, assist colleagues, and embrace change.\n\nCustomer Focus: Commitment to delivering high-quality service and prioritizing customer needs.\n\nDigital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word.\n\nWhat you’ll get for this role\nOur purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.\nStarting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits.\n\nBonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s.\n\nGenerous pension scheme - Aviva will contribute up to 14%, depending on what you put in.\n\n25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days\n\nAviva-funded Private Medical Benefit to help you get expert support when you need it\n\nMake your money go further - Up to 40% discount on Aviva products, and other retailer discounts\n\nUp to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme\n\nBrilliantly supportive policies including parental and carer’s leave\n\nFlexible benefits to suit you, including sustainability options such as cycle to work\n\nMake a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others\n\nWe take your wellbeing seriously with lots of support and tools\n\nPlease note this job role is not sponsorable under the Home Office points based system. \nTake a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.\nAviva is for everyone\nWe’re inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.\nWe flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.\nTo find out more about working at Aviva take a look her e\nWe’d love it if you could submit your application online. 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