{"id":3386396,"url":"https://alion.io/job/aviva-canada-scrum-master","title":"Scrum Master","company":{"id":1074183,"name":"Aviva Canada","domain":"aviva.ca","url":"https://alion.io/company/aviva-ca","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":8,"ghost_share":0,"stale_share":0.375,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Markham, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":125000,"currency":"CAD","period":"year","gross":null,"usd_annual":89044},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Jira","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-10-27T00:00:00Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-02T16:41:54Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence.\nAt Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.\nAviva is looking for a Scrum Master who is highly motivated and brings strong Agile delivery, business, and technical acumen. In this role, you will create the conditions for teams to succeed within agreed scope, schedule, budget, quality, and governance expectations. You lead through influence, build trusted relationships, and combine a coaching mindset with disciplined delivery practices.\nWhat you'll do\nFacilitate effective Scrum events. Prepare and facilitate Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, and Backlog Refinement so each event is focused, timeboxed, and outcome-oriented.\nEnable reliable sprint planning and delivery. Support clear Sprint Goals, capacity planning, estimation, user story slicing, Definition of Ready/Done, and alignment of sprint commitments to the integrated delivery plan.\nDrive transparency through meaningful reporting. Monitor and communicate delivery progress using relevant measures such as burndown, velocity, cycle time, predictability, scope change, spillover, risks, dependencies, and delivery milestones. Use trends to prompt decisions and improvement, not simply to report activity.\nRemove impediments and manage dependencies. Identify blockers early, confirm ownership, escalate material impediments within 24 hours when team-level resolution is not possible, and actively follow through to resolution.\nCoach the team and Product Owner. Reinforce Scrum accountabilities, Agile principles, effective backlog management, prioritization, acceptance criteria, and sustainable ways of working. Help the team grow in self-management, accountability, and continuous improvement.\nMaintain Jira discipline and data quality. Ensure Epics, user stories, tasks, defects, dependencies, estimates, statuses, and sprint data are current, accurate, and traceable so reporting and governance views are dependable.\nManage risks, issues, and expectations. Maintain visibility of risks, assumptions, issues, and dependencies; facilitate timely escalation and decision-making; and communicate impacts to timelines, scope, capacity, and deliverables.\nPromote collaboration and resolve conflict. Build open communication across the team, Product Owner, technical partners, stakeholders, and dependent teams. Facilitate constructive resolution of delivery or working-relationship conflicts.\nSupport governance and compliance. Help the team work in alignment with Aviva Agile standards and the Aviva Change Framework, while preserving the intent of Agile and avoiding unnecessary process overhead.\nChampion continuous improvement. Turn retrospective outcomes and delivery insights into specific improvement actions with owners, target dates, and follow-through. Share learning and contribute to the Agile Community of Practice where applicable.\nWhat you'll bring\nA Scrum Master certification such as Professional Scrum Master (PSM) or Certified ScrumMaster (CSM); advanced Agile or coaching credentials are an asset.\nDemonstrated experience as a Scrum Master supporting software or technology delivery teams in a complex organization.\nPractical knowledge of Scrum, Kanban, Agile planning, estimation, flow, metrics, dependency management, and continuous improvement.\nExperience using Jira to manage backlogs, sprints, workflows, delivery data, and team-level reporting.\nStrong facilitation, communication, stakeholder management, conflict resolution, and influencing skills, including the ability to lead without formal authority.\nAbility to interpret delivery data, identify patterns, ask effective questions, and translate insights into practical actions.\nExperience working within delivery governance, risk management, and change-control expectations.\nExperience delivering in the insurance industry is required; Guidewire experience is preferred.\nWhat makes you stand out\nYou balance servant leadership and coaching with strong delivery discipline and follow-through.\nYou proactively identify emerging risks, dependencies, and delivery trends before they affect sprint or release outcomes.\nYou adapt your approach to team maturity while maintaining clear standards for transparency, accountability, and quality.\nYou can communicate concise, evidence-based delivery insights to both technical teams and senior stakeholders.\nYou have experience supporting multiple teams, scaled delivery, or cross-team planning in a regulated environment.\nWhat you’ll get\nThe salary band for this position ranges from $100,000 to $125,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.\nCompelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.\nOutstanding Career Development opportunities.\nWe’ll support your professional development education.\nCompetitive vacation package with the option to purchase 5 extra days off per year.\nEmployee driven programs focused ongender, LGBTQ+, origins, diversity, and inclusion.\nCorporate wellness programs to support our employees’ physical and mental health.\nEmployee discount on home and auto insurance (where applicable).\nHybrid flexible work model.\nThis job advertisement is for an existing vacancy which has been posted both internally & externally.\nAviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.\nAviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.\n#LI-PS1 \n#LI-Hybrid","description_format":"text","description_chars":6400,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible schedule","Professional development","Retirement plans","Wellness"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance"],"lifecycle":[{"event":"open","at":"2026-10-28T07:47:23Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"evidence":"Positions approved through LMIA in 12 months: 1","filings_12m":1,"filings_prev_12m":2,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"High Wage","cap_exempt":false,"checked_at":"2026-10-03T21:10:52+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":6,"expected_fill_days":36,"reasons":["conf:9","velocity","win:early"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":89044,"is_top_pay":false},"html_url":"https://alion.io/job/aviva-canada-scrum-master","json_url":"https://alion.io/job/aviva-canada-scrum-master.json","meta":{"generated_at":"2026-11-02T20:59:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29334,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1074183},"rest":"https://alion.io/mcp/rest/get_company?id=1074183"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faviva-canada-scrum-master"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faviva-canada-scrum-master"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faviva-canada-scrum-master"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aviva-canada-scrum-master\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faviva-canada-scrum-master"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3386396}},{"tool":"search_jobs","arguments":{"company":"aviva.ca","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3386396},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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