{"id":3333798,"url":"https://alion.io/job/aviva-claims-specialist","title":"Claims Specialist","company":{"id":5456,"name":"Aviva","domain":"aviva.com","url":"https://alion.io/company/aviva","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"TalentPools","truth_index":{"grade":"B","score":78,"open_postings":20,"ghost_share":0,"stale_share":0.9,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Perth, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":34000,"max":36000,"currency":"GBP","period":"year","gross":null,"usd_annual":48084},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T17:50:13Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-02T12:40:19Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Loss Adjuster /Claims Specialist - Desk Based\nSalary £34,000 - £36,000\nAre you someone who...\nHas experience handling complex commercial property claims and enjoys investigating, managing and resolving challenging losses? This role would suit a claims professional with strong technical expertise across commercial property claims who thrives in a customer-focused environment and is looking for the opportunity to manage a varied and interesting portfolio of claims from start to finish.\nA bit about the job:\nAs part of our Claims Specialist team, you'll manage a portfolio of complex commercial property claims, ensuring claims are assessed fairly, accurately and in line with policy terms. You'll handle a range of losses including Building Claims, Business Interruption, Alternative Accommodation and Contract Works claims, working closely with customers, brokers and suppliers to progress claims through to settlement. You'll investigate losses, make informed claim decisions and provide technical expertise to support positive customer outcomes. This is a varied role offering autonomy, technical challenge and the opportunity to make a real difference when customers need us most.\nSkills and experience we're looking for:\n Experience handling complex and high-value commercial property claims.\n Strong technical knowledge of Building Claims, Business Interruption, Alternative Accommodation and Contract Works claims.\n Ability to investigate claims, assess policy coverage and make sound indemnity decisions.\n Experience managing a varied caseload and coordinating multiple stakeholders to achieve positive outcomes.\n Knowledge of policy wordings, claims processes and relevant regulatory requirements.\nWhat you'll get for this role:\nOur purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.\n Starting salary between £34,000 and £36,000 (depending on location, skills, experience, and qualifications)\n Bonus opportunity - 8% of annual salary (actual amount depends on your performance and Aviva's)\n Generous pension scheme, with Aviva contributing up to 14%\n 29 days holiday plus bank holidays, with the option to buy or sell up to 5 days\n Aviva-funded Private Medical Benefit to help you get expert support when you need it\n Up to 40% discount on Aviva products, plus additional retailer discounts\n Up to £1,200 of free Aviva shares per year through our Matching Share Plan, plus our Save As You Earn scheme\n Brilliantly supportive policies including parental and carer's leave\n Flexible benefits to suit you, including sustainability options such as cycle to work\n Be part of our Aviva Communities and use your 3 paid volunteering days to help others\n Access to a range of wellbeing support, tools and resources\nTake a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.\nAviva is for everyone:\nWe’re inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.\nWe flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.\nTo find out more about working at Aviva take a look here\nWe'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email ","description_format":"text","description_chars":3835,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Paid volunteering days"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Property & Casualty Insurance","Asset Management & Funds","Venues"],"lifecycle":[{"event":"open","at":"2026-10-27T12:55:04Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":6,"expected_fill_days":28,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":48084,"is_top_pay":false},"html_url":"https://alion.io/job/aviva-claims-specialist","json_url":"https://alion.io/job/aviva-claims-specialist.json","meta":{"generated_at":"2026-11-02T16:13:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22634,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5456},"rest":"https://alion.io/mcp/rest/get_company?id=5456"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faviva-claims-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faviva-claims-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faviva-claims-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aviva-claims-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faviva-claims-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3333798}},{"tool":"search_jobs","arguments":{"company":"aviva.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3333798},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}