{"id":3078391,"url":"https://alion.io/job/aviva-programme-manager","title":"Programme Manager","company":{"id":5456,"name":"Aviva","domain":"aviva.com","url":"https://alion.io/company/aviva","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"TalentPools","truth_index":{"grade":"B","score":80,"open_postings":21,"ghost_share":0,"stale_share":0.762,"repost_share":0.048,"time_to_fill_p50_days":24,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Norwich, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":93000,"period":"year","method":"role_country_seniority_unknown","sample_n":882},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-10-20T09:23:13Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-31T01:51:34Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Strategic VA Programme Manager\nLocation: Norwich, NR1 3NS\nIR35 Status: Inside IR35\nContract Duration: 6 months\n A bit about the jobWe're looking for an experienced Strategic Virtual Assistant (VA) Programme Manager to lead Aviva’s end-to-end Virtual Assistant transformation programme, overseeing strategy, design, delivery and governance.\nWorking across business, digital, data, technology and operational teams, you'll be responsible for bringing together multiple workstreams to deliver a coordinated and successful programme. You'll work closely with senior stakeholders across Aviva, BCG, Group CIO teams and specialist functions, including Risk, Compliance, Legal and Architecture, ensuring alignment on priorities, delivery milestones and strategic outcomes.\nThis is a key leadership role requiring strong programme management, structured planning and stakeholder engagement skills, alongside a good understanding of Aviva's Change Delivery Framework. You'll drive programme governance, manage risks and dependencies, oversee financial performance and ensure the programme remains on track to deliver its objectives.\nSkills and experience we're looking forProven experience leading complex digital, AI or technology transformation programmes within large organisations.\n\nStrong knowledge of Aviva's Change Delivery Framework, programme governance, quality gates and change delivery processes.\n\nA good understanding of technology domains, including architecture, applications, infrastructure, security and data integration.\n\nExcellent planning and organisational skills, with a track record of developing robust programme plans, managing milestones and coordinating interdependent workstreams.\n\nStrong financial management experience, including budgeting, forecasting, cost control and benefits tracking.\n\nExcellent stakeholder management and communication skills, with the ability to influence senior leaders and communicate complex concepts clearly to technical and non-technical audiences.\n\nExperience managing risks, issues, dependencies and delivery challenges, with the confidence to escalate concerns and drive timely decisions.\n\nExperience working with third-party suppliers and managing delivery across multiple organisations and partners.\n\nExperience with Agile delivery approaches, including supporting teams to work effectively and iteratively.\n\nA collaborative, outcome-focused mindset, with the ability to remain adaptable and calm under pressure while managing ambiguity.\n\nDay-to-day responsibilitiesLead the Virtual Assistant programme across all workstreams, including Orchestration, Build & Launch, and Technology & Data Foundations.\n\nDrive programme governance and reporting, preparing and leading steering committees and governance forums, tracking decisions, actions, risks and accountabilities.\n\nWork closely with executive sponsors, Aviva and BCG programme leadership, and senior stakeholders to maintain strategic alignment and delivery momentum.\n\nDevelop and maintain the programme roadmap, scope, design principles, business case and value framework.\n\nCoordinate delivery across business, digital, technology, data and operations teams, ensuring effective management of milestones, dependencies and critical paths.\n\nOversee build, testing and launch readiness, coordinating activities towards key programme milestones.\n\nManage programme financials, including budgets, forecasts, expenditure, variances and benefits tracking.\n\nIdentify, assess and mitigate programme risks and issues, ensuring alignment with Aviva's risk, control and governance requirements.\n\nSupport the integration of Risk, Compliance and Data Governance requirements to enable the safe delivery of Generative AI and Virtual Assistant capabilities.\n\nLead stakeholder communications, providing clear and tailored progress updates to sponsors, steering committees, product owners and delivery teams.\n\nDrive organisational readiness, including capability development, change adoption and process readiness.\n\nCoordinate third-party suppliers and delivery partners, ensuring clear responsibilities, aligned priorities and effective management of contractual commitments.\n\nFacilitate constructive challenge and timely decision-making to resolve blockers and maintain programme progress.\n\nDesirable experienceExperience delivering Virtual Assistant, conversational AI or Generative AI transformation programmes.\n\nExperience working with major consulting partners and technology delivery teams in complex, multi-party environments.\n\nExperience developing business cases, including cost-benefit modelling, containment rates and operational efficiency benefits.\n\nExperience delivering AI-enabled customer service solutions and integrating them with existing business and back-office processes.\n\nExperience leading organisational change, adoption and operational readiness activities alongside technology delivery.\n\nExperience managing programme delivery through formal governance frameworks, with a strong focus on risk management, controls and measurable business outcomes.\n\nPlease ensure that you attach an up-to-date CV to your application.\nWe’re inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply.\nWe also consider all forms of flexible working, including part-time and job shares. We flex locations, hours and working patterns to suit our customers, our business and you. Most of our people are smart working, spending at least 50% of their time in our offices every week and combining the benefits of flexibility with time together with colleagues.","description_format":"text","description_chars":5684,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Property & Casualty Insurance","Asset Management & Funds","Venues"],"lifecycle":[{"event":"open","at":"2026-10-22T11:19:39Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":0.9,"age_days":9,"expected_fill_days":24,"reasons":["conf:1","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/aviva-programme-manager","json_url":"https://alion.io/job/aviva-programme-manager.json","meta":{"generated_at":"2026-10-31T05:21:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7716,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5456},"rest":"https://alion.io/mcp/rest/get_company?id=5456"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faviva-programme-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faviva-programme-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faviva-programme-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aviva-programme-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faviva-programme-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3078391}},{"tool":"search_jobs","arguments":{"company":"aviva.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3078391},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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