{"id":1955150,"url":"https://alion.io/job/avnet-customer-service-representative-3","title":"Customer Service Representative","company":{"id":723170,"name":"Avnet","domain":"avnet.com","url":"https://alion.io/company/avnet-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":52,"ghost_share":0,"stale_share":0.865,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kraków, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17000,"max_usd":34000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-06T12:07:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-10T08:35:14Z","board_verified":false,"closed_at":"2026-10-10T08:35:14Z","days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Farnell\nFarnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair.\nJob Summary:\nResponds to customer inquiries, expedites critical orders, communicates dispositions, researches and resolves issues, and researches orders.\n Principal Responsibilities:\nMay provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers (including order expediting, stock queries, reporting and stock rotation).\nMay Identify, investigate, and participate in opportunities to improve processes and procedures, to include various key performance metrics. \nEnsures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.\nMaintains and updates electronic and/or hard copy records as required.\nOther duties as assigned.\nJob Level Specifications:\nAcquired and applies working knowledge of the organization, job, practices and procedures to be proficient in all aspects of job.\nPerforms functions semi-routine in nature and recognizes the need for occasional alternative solutions.\nWork is performed independently, with minimal supervision. Able to establish priorities and manage time to complete work.\nCollaboration with other departments or teams may be required to perform role. May frequently respond to requests from others, internally or externally.\nImpact of decisions may affect the department. Errors may result in loss of time, resources and/or customer satisfaction.\nWork Experience:\nTypically requires a minimum of two years of related experience.\n Education and Certification(s):\nHigh School Diploma or equivalent\nDistinguishing Characteristics:\nMust have computer, email, phone, communication and problem solving skills.\nMust be able to multi-task and work in a fast paced environment.\nMay require fluency in more than one language.\nThe above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.\nAvnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center in your region: Americas applicants - , Asia applicants - ,EMEA applicants - .\nJob Applicant EMEA Imprints","description_format":"text","description_chars":2912,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-06T12:07:00Z"},{"event":"close","at":"2026-10-10T08:35:14Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/avnet-customer-service-representative-3","json_url":"https://alion.io/job/avnet-customer-service-representative-3.json","meta":{"generated_at":"2026-10-11T20:15:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7967,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":723170},"rest":"https://alion.io/mcp/rest/get_company?id=723170"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Favnet-customer-service-representative-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Favnet-customer-service-representative-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Favnet-customer-service-representative-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/avnet-customer-service-representative-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Favnet-customer-service-representative-3"}]}