{"id":3447022,"url":"https://alion.io/job/avnet-product-support-specialist-2","title":"Product Support Specialist","company":{"id":723170,"name":"Avnet","domain":"avnet.com","url":"https://alion.io/company/avnet-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":64,"ghost_share":0,"stale_share":0.813,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tlaquepaque, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T00:00:00Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-03T03:41:31Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Who We Are:\nAt Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology.\nWorking at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what’s next at Avnet!\nJob Summary:\nThis role supports the Semi Product Organization and performs the daily \nactivities of proactive ship and debit renewal and releasing ZKE1 and ZOR pricing block orders.\nPrincipal Responsibilities:\nMay provide quote preparation, backlog processing, and/or other such support to product team members.\nMay Identify, investigate, and participate in opportunities to improve processes and procedures, to include various key performance metrics. \nEnsures that good supplier relations are maintained and claims and complaints are resolved fairly, and effectively.\nMaintains and updates electronic and/or hard copy records as required.\nOther duties as assigned.\nJob Level Specifications:\nAcquired and applies working knowledge of the organization, job, practices and procedures to be proficient in all aspects of the job.\nPerforms functions semi-routine in nature and recognizes the need for occasional alternative solutions.\nWork is performed independently, with minimal supervision. Able to establish priorities and manage time to complete work.\nCollaboration with other departments or teams may be required to perform role. May frequently respond to requests from others, internally or externally.\nImpact of decisions may affect the department. Errors may result in loss of time, resources and/or customer satisfaction.\nWork Experience:\nTypically requires a minimum of two years of related experience.\n Education and Certification(s):\nHigh School Diploma or equivalent\nDistinguishing Characteristics:\nMust have computer, email, phone, communication and problem solving skills.\nMust be able to multi-task and work in a fast paced environment.\nMay require fluency in more than one language.\nWhat We Offer:\nOur employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet’s ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs - from time away and flexible working arrangements to programs supporting employee well-being and opportunities to give back to your community.\nGenerous Paid Time Off\n\nSavings Fund\n\nPaid Holidays\n\nMedical, Dental, Vision and Life Insurance\n\nEducation Assistance\n\nEmployee Development Resources\n\nEmployee Wellness, Leadership Development, and Mentorship Programs\n\nYear-End Bonus\n\nFood Coupons\n\nBenefits listed above may vary depending on the nature of your employment with Avnet.\nThe above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.\nAvnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at (888) 994-7669.","description_format":"text","description_chars":4290,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Education assistance","Flexible schedule","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Electronic Components Distribution"],"lifecycle":[{"event":"open","at":"2026-10-29T08:49:42Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":6,"expected_fill_days":31,"reasons":["conf:4","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/avnet-product-support-specialist-2","json_url":"https://alion.io/job/avnet-product-support-specialist-2.json","meta":{"generated_at":"2026-11-03T04:39:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6352,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":723170},"rest":"https://alion.io/mcp/rest/get_company?id=723170"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Favnet-product-support-specialist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Favnet-product-support-specialist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Favnet-product-support-specialist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/avnet-product-support-specialist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Favnet-product-support-specialist-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3447022}},{"tool":"search_jobs","arguments":{"company":"avnet.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3447022},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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