{"id":1525822,"url":"https://alion.io/job/avnet-sales-support-agent-secondment","title":"Sales Support Agent (secondment)","company":{"id":723170,"name":"Avnet","domain":"avnet.com","url":"https://alion.io/company/avnet-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":42,"ghost_share":0,"stale_share":0.905,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-03T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Leeds, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T14:01:35Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-04T02:19:26Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Farnell\nFarnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair.\n\nJob Description\nOur team in UK1 currently has a vacancy for a Sales Support Agent on a 12 month secondment working rotating shifts 8am-4pm to 10am-6pm.\nThe successful candidate will respond to customer inquiries, expedite critical orders, research and resolve issues, and research orders. This is an ideal role for someone with strong administration skills and who enjoys variation and working proactively to resolve issues while managingchallenging situations and multiple priorities.\nDue to the nature of the role, our successful candidate will be required tolift objects andtransport trolleys for stock inventory purposes.\nResponsibilities\nMay provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers (including order expediting, stock queries, reporting and stock rotation).\nMay Identify, investigate, and participate in opportunities to improve processes and procedures, to include various key performance metrics. \nEnsures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.\nMaintains and updates electronic and/or hard copy records as required.\nOther duties as assigned.\nJob Level Specifications:\nAcquired and applies working knowledge of the organization, job, practices and procedures to be proficient in all aspects of job.\nPerforms functions semi-routine in nature and recognizes the need for occasional alternative solutions.\nWork is performed independently, with minimal supervision. Able to establish priorities and manage time to complete work.\nCollaboration with other departments or teams may be required to perform role. May frequently respond to requests from others, internally or externally.\nImpact of decisions may affect the department. Errors may result in loss of time, resources and/or customer satisfaction.\nThe above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.\nAvnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center in your region: Americas applicants - , Asia applicants - ,EMEA applicants - .\nJob Applicant EMEA Imprints","description_format":"text","description_chars":3004,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-30T14:01:35Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":24,"reasons":["conf:14","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-03T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/avnet-sales-support-agent-secondment","json_url":"https://alion.io/job/avnet-sales-support-agent-secondment.json","meta":{"generated_at":"2026-10-04T02:23:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3402,"day_limit":5000,"remaining_today":1598,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}