{"id":1920168,"url":"https://alion.io/job/avoca-field-engineer","title":"Field Engineer","company":{"id":5335,"name":"Avoca","domain":"avoca.com","url":"https://alion.io/company/avoca","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":86,"open_postings":8,"ghost_share":0,"stale_share":0.375,"repost_share":0,"time_to_fill_p50_days":95,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":160000,"max":200000,"currency":"USD","period":"year","gross":null,"usd_annual":200000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Fastify","optional":false},{"name":"JavaScript","optional":false},{"name":"Next.js","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"React.js","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false},{"name":"TypeScript","optional":false},{"name":"Node JS","optional":true}],"status":"live","first_seen_at":"2026-10-05T15:30:17Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-17T01:55:09Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"About Avoca\nAvoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.\nWe're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.\nIn a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.\nAbout the Role\nAs a Field Engineer on the Pre-Sales team, you'll be the technical builder behind how we win and enable deals. You'll own two things: the integration work that proves technical feasibility to prospects and partners during the sales cycle, and the demo tooling that lets the entire go-to-market team tell a credible, product-accurate story.\nYou'll work at the intersection of Sales, Partnerships, Product, Engineering, and AI, partnering with Account Executives and the Partnerships team as their technical counterpart. Unlike our Sales Engineers, who lead the customer-facing technical narrative, this role goes a layer deeper on the build: you're the person who can actually stand up a working integration against an unfamiliar API and turn it into a repeatable demo asset. This is a pre-sales role: you won't carry a closing quota, but your work directly determines whether technical buyers and integration partners trust that Avoca does what we say it does.\nWhat You’ll Do\nOwn technical scoping and feasibility for pre-sales opportunities and partner integrations; turning ambiguous requirements from prospects, partners, and AEs into concrete, working implementation plans.\n\nBuild working integrations against third-party APIs, CRMs, field service management (FSM) platforms, telephony systems, and partner ecosystems, writing real code, handling REST APIs, JSON, authentication, and webhooks, and getting a credible proof of concept working quickly.\n\nBuild and maintain the demo and sandbox tooling the GTM org relies on: reusable demo environments, representative fixture data, and internal tools, treating one-off deal builds as reusable assets (integration patterns, reference implementations, scripts) rather than throwaway work.\n\nConfigure and tune Avoca's conversational AI for demo and POC scenarios, including prompt engineering to reflect real customer workflows.\n\nServe as the technical counterpart to Account Executives and Partnerships in the room with a prospect's or partner's engineering team, establishing credibility from the C-suite to individual developers, and translating those conversations into plans a non-technical AE can run with.\n\nTroubleshoot and resolve technical issues that surface during evaluations, pilots, and POCs, protecting at-risk deals and partner launches.\n\nPartner with Product and Engineering to feed recurring integration gaps and field learnings back into the roadmap, and to keep demo environments current as the product evolves.\n\nPartner with (not replace) Forward Deployed Engineering and Implementation when a build needs to graduate from a working POC to a hardened production deployment: you own the pre-sales build and the demo layer; production delivery is a handoff.\n\nWhat You'll Bring\n4+ years in a technical, customer-facing role: Solutions/Sales Engineering, Forward Deployed / Deployment Engineering, Implementation or Integration Engineering, Solutions Consulting, or software engineering with meaningful customer exposure.\n\nHands-on ability to build. Proficient in TypeScript/JavaScript (Next.js, React, Node/Fastify); ships production-grade code and independently stand up an integration or demo tool, not just spec one for someone else to build. You don't need to be a production backend engineer, but \"can build it yourself\" is the bar.\n\nPractical experience integrating against third-party APIs and enterprise systems: REST, JSON, authentication/OAuth, webhooks, and comfort working from unfamiliar or incomplete API documentation.\n\nWorking SQL and a solid grasp of relational data: enough to model, transform, and wire up realistic data for integrations and demo environments.\n\nExperience owning something technical end-to-end, from requirements through build, testing, and a working rollout, even if handed off afterward.\n\nStrong technical judgment and troubleshooting instincts, and the ability to explain complex technical concepts clearly to both technical and non-technical audiences.\n\nA product mindset toward internal tooling: you treat demo and sandbox infrastructure as a product with users (the GTM team).\n\nFamiliarity with AI-powered products, conversational AI platforms, or data-driven systems. Bonus: prompt engineering, call center / communications platforms, CRM or FSM integrations, or prior Partnerships/channel support experience.\n\nWho You Are\nSelf-motivated, entrepreneurial, and comfortable operating in fast-moving, high-growth environments.\n\nA builder who thrives on owning things end-to-end and turning one-off work into something reusable.\n\nAutonomous, self-directed, and comfortable with ambiguity and incomplete requirements.\n\nA proactive, effective communicator who's equally credible with a customer's engineers and your own AEs.\n\nIn-office, engaged, and eager to collaborate at our NYC location full-time.\n\nBenefits\nComprehensive medical, dental, and vision insurance\n\nCompany-sponsored 401(k) through Vestwell\n\nFlexible PTO plus U.S. federal holidays\n\nCompany-wide off-sites\n\nDaily in-office lunch through Parkday\n\nMonthly wellness stipend\n\nDinner covered when working late\n\nCommuter benefits and late-night rideshare\n\nStanding desks and workspace accommodations available on request\n\nAll core tools and software provided\n\nCompensation: The expected base salary for this role is $160,000-$200,000 with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca’s total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process.\nWhy Avoca\nAt Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.\nAvoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.","description_format":"text","description_chars":6982,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Textile Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-05T17:50:34Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":10,"expected_fill_days":95,"reasons":["conf:1","urgency","velocity","win:early"],"computed_at":"2026-10-16T05:45:00Z"},"pay":{"stated_usd_annual":200000,"is_top_pay":true},"html_url":"https://alion.io/job/avoca-field-engineer","json_url":"https://alion.io/job/avoca-field-engineer.json","meta":{"generated_at":"2026-10-17T04:19:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5615,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5335},"rest":"https://alion.io/mcp/rest/get_company?id=5335"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Favoca-field-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Favoca-field-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Favoca-field-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/avoca-field-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Favoca-field-engineer"}]}