{"id":23317,"url":"https://alion.io/job/avomind-flexplm-support-engineer","title":"FlexPLM Support Engineer","company":{"id":6482,"name":"Avomind","domain":"avomind.com","url":"https://alion.io/company/avomind","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":95,"open_postings":187,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":282,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Guangzhou, China"],"countries":["CN"],"hiring_countries":["CN"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"SOAP","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-07-16T00:00:00Z","employer_posted_date":"2026-07-16","last_verified_at":"2026-10-01T03:15:30Z","board_verified":true,"closed_at":null,"days_open":77,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":77},"description":"The Company\nOur client was founded in 2009 and is headquartered in San Francisco. They describe themself as a “Retail Maximization Company,” focused on helping retailers, brands, and CPG companies improve digital revenue, customer experience, operational efficiency, and technology modernization. Their core positioning is highly retail-specialized rather than being a general-purpose IT services company. They emphasize deep expertise in: retail commerce, omnichannel systems, supply chain technology, AI and data platforms, experience design, cloud modernization, digital engineering, performance engineering, eCommerce migration, and upgrades.\nThe Role\nAs a FlexPLM Support Engineer, you will provide functional and technical support for the client's Product Lifecycle Management (PLM) platform, ensuring smooth day-to-day operations and continuous improvement of the system.\nYou will work onsite at the client's office in Guangzhou while collaborating closely with distributed engineering teams across China, India, and the United States. This role offers the opportunity to work on enterprise-scale retail technology platforms supporting global product development processes.\nThis position is ideal for someone with strong PLM expertise, excellent problem-solving skills, and the ability to work effectively in a cross-functional, international environment.\nKey Responsibilities\nProvide day-to-day support for the client's FlexPLM platform and related PLM modules.\nTroubleshoot production issues and provide timely resolutions for business users.\nSupport multiple Product Lifecycle Management modules, including:\nLine Sheet Management\nBill of Materials (BOM)\nMaterials Management\nSample Management\nParticipate in system configuration, functional implementation, testing, and production support.\nGather business requirements and translate them into technical or functional solutions.\nPerform business process analysis and process mapping to improve system efficiency.\nSupport integrations with enterprise systems using web services and APIs.\nWrite, optimize, and troubleshoot SQL queries in Oracle databases.\nContribute to system documentation, knowledge sharing, and continuous improvement initiatives.\nRequirements\nBachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.\nAt least 7 years of overall IT experience.\n3-5 years of hands-on experience with Product Lifecycle Management (PLM) platforms.\nExperience supporting FlexPLM (Version 11 or above) is highly preferred.\nCandidates with experience in other enterprise PLM platforms are also encouraged to apply.\nStrong understanding of retail product development processes, including:\nLine Sheet Management\nBOM Management\nMaterials Management\nSample Management\nExperience with PLM configuration, functional implementation, business analysis, testing, production support, and requirements gathering.\nKnowledge of FlexConnect/TRC is an advantage.\nStrong understanding of FlexPLM Type Manager and its underlying data model is preferred.\nExperience with:\nSQL (Oracle)\nJavaScript\nJava\nJSP\nXML\nJSON\nREST and SOAP web services\nStrong analytical and troubleshooting skills.\nExcellent communication and stakeholder management skills.\nFluent Mandarin and English (spoken and written) are mandatory.\nExperience within the retail, footwear, fashion, consumer products or software industry is highly preferred.\nCandidates currently based anywhere in China who are willing to relocate to Guangzhou are welcome to apply.","description_format":"text","description_chars":3506,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"China","iso":"CN","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Commerce","Consumer Goods"],"lifecycle":[{"event":"open","at":"2026-07-16T00:00:00Z"}],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.516,"p_room":0.8,"age_days":77,"expected_fill_days":282,"reasons":["conf:2","agency","win:early","crowd:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/avomind-flexplm-support-engineer","json_url":"https://alion.io/job/avomind-flexplm-support-engineer.json","meta":{"generated_at":"2026-10-01T10:35:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1682,"day_limit":5000,"remaining_today":3318,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}