{"id":1965574,"url":"https://alion.io/job/awardco-product-implementation-specialist","title":"Product Implementation Specialist","company":{"id":1825090,"name":"Awardco","domain":"awardco.com","url":"https://alion.io/company/awardco-com","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-14T06:34:16Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lindon, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":65000,"max_usd":175000,"period":"year","method":"role_country_seniority_unknown","sample_n":7584},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2021-11-24T15:48:37Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-14T08:36:57Z","board_verified":true,"closed_at":null,"days_open":1784,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":1784},"description":"Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest-growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts, especially our own employees! And as winners of Glassdoor’s Best Places to Work, Best in the Brightest in the Nation, and Great Place to Work, we do much more than talk the talk.\nWe're looking for an ambitious, detail-oriented self-starter to join our Marketplace department as a Product Implementation Specialist. This is an introductory role, perfect for someone looking to build a career in product implementation and client services. Once a sale is complete, our Product Implementation Specialist ensures that a client's company store is properly set up and configured to meet the client's needs. This role requires excellent communication and project management skills to build and maintain strong relationships with all of Awardco’s clients. \nWhat you will do: \nWork to onboard new clients by creating new custom company stores\nProvide materials and training on how to request changes/new products to company stores\nMake sure that communication is clear in the process structure between clients and the CS team; transition clients to the CS team once stores are approved by the client\nCorrect any errors needed to match the client's brand guidelines\nImplement new catalogs to client stores as they are created and approved\nEnsure accuracy and timeliness of all outstanding orders; elevate exceptions as necessary\nGenerate custom reports for clients that identify product and category trends\nAssist in catalog template ideation and creation\nProactively seek out and elevate implementation process improvements\nWhat you will bring:\nAttention to detail as you manage multiple different projects\n4-year Bachelor's Degree preferred, but not required\nExperience in a client-facing role\nExperience with product configuration in the SaaS/tech industry preferred\nProject management experience preferred\nExperience with basic photo editing preferred (e.g., cropping, resizing, or adjusting images to fit brand guidelines)\nProven track record of success in each job you've held\nWhy Awardco:\nWe have a revolutionary, client-approvedproduct.\nOne of the fastest growing companies in the nation: 3xInc. 500, 2xDeloitte Technology Fast 500, 2xMountain West Capital Network Fast 100, 3x Fast 50 (Utah Business), and 3x UV50 Fastest Growing Companies (BusinessQ), to name just a few.\nGreat Place to Work certified, ranked in Inc. Best Workplaces, one of theBest and Brightest companies to work for, and ranked on theSalt Lake Tribune's Top Workplaces.\nBacked by renownedinvestors, bothlocal andnational.\nAwardco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.\n Disclaimer: Please be aware that all official communication regarding your application will only come from an email address ending in @awardco.com. 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