Inside Sales Representative

Based in Northeast Ohio, AWP Safety, is a rapidly growing national safety services provider committed to protecting our customers’ people, business, and time. AWP is America’s Traffic Control Leader, representing nearly every major public utility: electric, gas and telecommunications.

AWP Safety has been the leading provider and innovator of traffic control solutions since our inception in 1993. Our main goal is to improve processes by continually establishing best practices for productivity and cost effectiveness. Driving added value to our customers through the talented execution of our employees and the pursuit of providing extraordinary service for our customers is what has built our company and its national reputation for integrity.

The Inside Sales Representative will contribute to the mission of protecting our customers’ people, business, and time by delivering excellent service and accurate information. This position will collaborate with all levels of the organization to contribute to company growth. The Inside Sales Representative will build and maintain relationships with current and future customers to assist with their needs in a work zone for Traffic Control, Flagging, and Sign Install, as well as support their needs for Traffic Control equipment, rentals, and sales.

• Coordinate traffic control set-ups for customers
• Track projects in our ERP System
• Contribute to the growth of the company and our Automated Flagger Assistance Devices (AFAD’s) utilization for customers
• Assist with the growth of the Signs and Sales division with installs and/or signs/equipment sales
• Participate in the continual improvement of the process, tracking, production, and billing of each project
• Clear understanding of the sales funnel
• Responsible for contacting current and potential customers to grow business
• Perform follow-up on a book of business and generate leads for future growth
• Track all customer contacts, and review invoices to ensure customer accounts are accurate
• Ensure prompt, dependable & friendly customer service
• Understanding of P&L and how that relates to the business
• Other duties and responsibilities as assignment.

QUALIFICATIONS/EDUCATION

• High School Diploma or GED required
• 3+ years of experience with either inside and outside sales preferred
• Organized with an intense focus on accuracy and attention to detail
• Problem-solving skills and critical thinking skills
• Excellent verbal and written communication skills as well as meticulous attention to detail
• Ability to develop, foster, and manage customer relationships
• Proficient with Microsoft Office Suite Products (Excel, Word).
• Excellent problem-solving skills and creativity
• Multitasker with attention to detail
• Ability to work alone and with a team
• Drive to learn new skills and aspirations to move up in the future

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The employee must be able to successfully handle the physical demands of this position, which include the following:

• Hours of operation are typically 8 a.m.- 5 p.m., M-F
• 40 + hour workweek with possible holidays/weekends
• Occasionally lift and move 10 -25 pounds
• Proficient literacy
• The employee frequently is required to stand, walk, or reach with hands and arms
• Benefits-eligible 1st of the month following hire.
• All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness
• Company paid 50k in basic life insurance.
• Company paid LTD.
• Health Savings and Flex Spending Accounts Available
• 401(k)
• Paid Time Off & Paid Holidays
• Salary range is $61k-$71k.
• AWP named one of America’s Greatest Workplaces 2023 for Diversity

The base pay offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

All your information will be kept confidential according to EEO guidelines.

AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, age, national origin, ancestry, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, protected veteran status, disability, or any other status protected by applicable federal, state, or local law.