{"id":627098,"url":"https://alion.io/job/axiosint-patient-care-coordinator-egypt","title":"Patient Care Coordinator (Egypt)","company":{"id":668806,"name":"Axios International","domain":"axiosint.com","url":"https://alion.io/company/axiosint","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":78,"open_postings":24,"ghost_share":0.292,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":77,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Axios","optional":false},{"name":"JavaScript","optional":false},{"name":"Node JS","optional":false}],"status":"live","first_seen_at":"2026-08-26T00:00:00Z","employer_posted_date":"2026-08-26","last_verified_at":"2026-11-14T19:44:56Z","board_verified":true,"closed_at":null,"days_open":80,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":80},"description":"Patient Care Coordinator (Egypt)\nLocation: Al Dokki, Cairo\nPosition Purpose\nThe Patient Care Coordinator plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey.\nThe coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the coordinator brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient’s experience convenient and compliant.\nAt its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve.\nDuties and Responsibilities\nAssist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.\nEnsure timely enrolment of eligible patients in accordance with defined workflow and program timelines.\nEducate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.\nMaintain accurate, complete patient files, prepared for timely submission in line with project standards.\nAccompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.\nEnsure patients receive their medications efficiently and without delay.\nPrepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.\nMaintain and update electronic records related to patient data and quality assurance.\nParticipate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.\nReport any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).\nPerform administrative duties related to program operations and general office support.\nUtilize Axios’ Patient Management System (PMS) exclusively for all program activities.\nEnsure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.\nComply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.\nPromote awareness of escalation protocols for any deviations or non-compliance issues.\nSupport governance and operational monitoring activities across all Axios programs.\nPerform additional duties as assigned by your line manager\nBenefits of working with Axios include:\nPaying fair market value\nAnnual performance-based bonus (based on role, levels, and contract)\nPremium Private health insurance\nCareer progression aligned with a competency framework . Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients lives.\nLearning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs.\nRelationships\nWork closely with the Line Manager and the assigned program team.\nWork with the related divisions of Axios.\nMaintain ongoing and frequent communication with Axios staff.\nExternal Partners.\nCompetencies\nApplication of job knowledge.\nConcern for order and quality.\nAdaptability and flexibility.\nDependability.\nTeamwork\nEducational Background and Experience\nA Degree or Diploma in any medical background or social work is ideal\n0-1 year of working experience in a healthcare or scientific field or NGO is ideal\nExperience in data monitoring and management is an advantage, though not required.\nExperience coordinating and handling logistics/supply chain is an advantage, though not required.\nExperience in customer service management\nJob Circumstances\nThe position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region.\nFlexibility in ability to travel as well as working hours is essential.","description_format":"text","description_chars":4284,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[{"name":"Egypt","iso":"EG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Healthcare & Life Sciences Consulting"],"lifecycle":[{"event":"open","at":"2026-09-10T19:06:45Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.744,"p_room":0.44,"age_days":80,"expected_fill_days":77,"reasons":["seen:80","win:tail","crowd:junior"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/axiosint-patient-care-coordinator-egypt","json_url":"https://alion.io/job/axiosint-patient-care-coordinator-egypt.json","meta":{"generated_at":"2026-11-14T22:22:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29246,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":668806},"rest":"https://alion.io/mcp/rest/get_company?id=668806"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faxiosint-patient-care-coordinator-egypt"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faxiosint-patient-care-coordinator-egypt"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faxiosint-patient-care-coordinator-egypt"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/axiosint-patient-care-coordinator-egypt\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faxiosint-patient-care-coordinator-egypt"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":627098}},{"tool":"search_jobs","arguments":{"company":"axiosint.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":627098},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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