{"id":1350809,"url":"https://alion.io/job/axis-capital-account-manager","title":"Account Manager","company":{"id":1772214,"name":"Axis Capital","domain":"axiscapital.com","url":"https://alion.io/company/axiscapital","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Stamford, United States","Chicago, United States","New York, United States","Princeton, United States","Kansas City, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":97000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":627},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-08-19T00:00:00Z","employer_posted_date":"2026-08-19","last_verified_at":"2026-09-28T19:29:04Z","board_verified":true,"closed_at":null,"days_open":41,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":41},"description":"This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.\nAt AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.\nAll qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.\nJob Description:\nThe Account Manager is responsible for delivering high-quality and efficient service to both internal and external clients, serving as a critical partner to the underwriting teams and placing brokers. Working closely with the Senior Account Manager (Sr.AM) and underwriting teams, the AM focuses on maintaining service excellence, managing the book of business, and achieving key metrics in retention, profitability, and growth. \nLeveraging expertise in Property & Casualty (P & C) commercial insurance, the AM contributes to the company's overall success by building and maintaining relationships with underwriters and brokers, ensuring exceptional customer service, and facilitating new account marketing and renewal retention efforts. \nKey Duties & Responsibilities:\n1. Policy Administration and Processing:Perform advanced administrative tasks related to new and renewal business, including policy binding, issuance, and endorsements.\nReview policy documents for accuracy and compliance with regulatory standards.\nIdentify opportunities for process improvement and efficiency enhancement within service delivery and underwriting operations.\n2. Relationship Building, Client Engagement and Communication:\nActs as a key point of contact for brokers and clients, addressing inquiries, providing updates, and ensuring exceptional customer service.\nCultivate and nurture relationships with key broker contacts and decision-makers through regular communication and engagement.\nProvide guidance and mentorship to junior team members, fostering a collaborative and supportive work environment.\n3. Data Management and Documentation:\nMaintain accurate records of policy and underwriting data, ensuring timely input and retrieval as needed.\nUtilize diary systems to track and manage information flow and deadlines effectively.\nReview underwriting documents and policies for accuracy and compliance with company guidelines and regulatory requirements.\nReview underlying policies and endorse changes as needed.\nAdhere to compliance standards and maintain accurate account files and underwriting documentation. \nPlease note, you may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.\nAbout You:\nWe encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.\nWhat you need to have:\nHigh school diploma or equivalent required. \nUndergraduate degree in business, finance, or related field preferred, but not required.\nMinimum of 2+ years’ experience in the commercial insurance industry as an Underwriter Assistant or equivalent insurance experience is required.\nSolid understanding of Property and Casualty insurance coverage is necessary. \nProficient in written and verbal communication, capable of independently interacting with internal and external business partners such as brokers on behalf of Operations and Underwriting.\nExperience with Microsoft Office Suite (Word, Excel, and Outlook), or similar software is necessary. \nStrong aptitude for learning new computer/software programs is required. \nStrong customer service skills and professional attitude are required. \nCompletion of professional development coursework in the industry is preferred. \nCritical competencies:\nStrong organization and time management skills.\nSelf-motivated and capable of working well independently. \nAble to organizes and prioritize work with limited supervision.\nProficient in multitasking.\nExcellent verbal, written, and interpersonal communication skills.\nAttention to detail and accuracy.\nStrong math skills.\nStrong customer services skills.\nAbility to work collaboratively within a team.\nEnsures tasks a completed attentively and thoroughly.\nCritical skills that align to our values:\nBuilding Relationships: Build and maintain professional networks with internal and external customers. \nCommunicating with Impact: Clearly and confidently communicate information to a wide audience.\nDriving Results: Demonstrate drive and initiative to deliver outstanding work and achieve positive outcomes that affects the bottom line. \nDeveloping Self and Others: Exhibit a growth mind-set, open to new ways of working to achieve ambitious goals. Remain intellectually curious, questioning the status quo, offer ideas, and respect alternative perspectives. Seek to learn and share knowledge. \nMaking Disciplined Decisions: Use data and analytics to form plans and actions, exercising sound judgment. Effectively and efficiently make decisions, using sound logic and analysis, which are mutually beneficial for colleagues, clients, and peers.\nRole Factors:\nIn this role, you will typically be required to:\nEmbrace the hybrid culture offered at AXIS, you need to be in office 3 days per week.\nMuch of the work involves using computers for data entry, analysis, and communication. Comfort with prolonged screen time is necessary.\nWhile much of the work may be desk-bound, there might be occasions requiring mobility within the office environment, such as attending meetings or accessing filing systems.\nWhat we offer:\nFor this position, we currently expect to offer a base salary in the range of 50k to 75k. Your salary offer will be based on an assessment of a variety of factors including your specific experience and work location. \nIn addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance. On top of this, you will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more. \nWhere this role is based in the United States of America, this role is [Non-Exempt] for FLSA purposes.\nThis posting is for an existing vacancy.","description_format":"text","description_chars":7072,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Insurance coverage","Professional development","Retirement plans","Wellness"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Property & Casualty Insurance","Reinsurance"],"lifecycle":[{"event":"open","at":"2026-09-27T18:40:25Z"}],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.505,"p_room":0.36,"age_days":40,"expected_fill_days":22,"reasons":["conf:0","win:tail","crowd:junior"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/axis-capital-account-manager","json_url":"https://alion.io/job/axis-capital-account-manager.json","meta":{"generated_at":"2026-09-29T04:48:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4615,"day_limit":5000,"remaining_today":385,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}