{"id":551269,"url":"https://alion.io/job/axis-communications-key-account-manager-end-customer-canada","title":"Key Account Manager, End Customer – Western Canada","company":{"id":4200,"name":"Axis Communications","domain":"axis.com","url":"https://alion.io/company/axis-communications","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":90,"open_postings":13,"ghost_share":0,"stale_share":0.308,"repost_share":0.154,"time_to_fill_p50_days":25,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canada"],"countries":["CA"],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":{"min":155000,"max":175000,"currency":"CAD","period":"year","gross":null,"usd_annual":122930},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Intercom","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-08T15:36:09Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-30T05:04:12Z","board_verified":true,"closed_at":null,"days_open":51,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":51},"description":"Job Title\nKey Account Manager, End Customer - Western CanadaJob Description\nProudly recognized as one of Canada’s Best Workplaces!\nWe are seeking an experienced and results-driven Key Account Manager, End Customer (KAM) to lead and grow a portfolio of Axis Communications’ most strategic end-customer relationships across Canada. This is an individual contributor role, to be based in Vancouver, BC or Calgary, AB. Remote candidates will not be considered.\nThe KAM develops and executes multiyear account strategies, builds trusted relationships with executive, operational and technical stakeholders, and identifies opportunities to expand the customer’s adoption of Axis products, solutions and services. The KAM also coordinates the internal and external resources required to deliver measurable customer value and sustainable account growth.\nWe Believe You’ll Love This Position If...\nYou enjoy building complex, long-term customer relationships, developing strategies that generate sustainable growth and bringing together cross-functional teams to solve meaningful customer challenges.\nWhat You’ll Do Here…\nServe as the primary strategic and commercial lead within Axis for assigned key end-customer accounts.\nDevelop and execute multiyear account plans aligned with customer objectives and Axis business priorities.\nBuild a strong understanding of each customer’s business, operational challenges, technology environment and long-term goals.\nEstablish trusted relationships with executive, operational, procurement and technical stakeholders.\nIdentify and pursue opportunities to expand Axis’s position across video surveillance, analytics, access control, intercom, and IP audio.\nManage account growth objectives, opportunity development, customer retention, competitive risks and expansion opportunities.\nLead presentations, proposals, business cases and strategic account reviews.\nBuild and coordinate cross-functional account teams involving Regional Sales Managers, business development, sales engineering, professional services, technical support, marketing and global Axis resources.\nCoordinate with Regional Sales Managers and channel partners to ensure consistent execution across locations and clearly defined account responsibilities.\nWork with appropriate technical resources to coordinate demonstrations, proof-of-concepts, pilot projects and solution validation.\nCoordinate customer escalations while ensuring technical and post-sales ownership remains with the appropriate Axis teams and channel partners.\nMaintain accurate account plans, opportunities, activities, pipelines and forecasts in Salesforce.\nCommunicate relevant customer feedback, competitive activity and market insights internally.\nWhat We Are Looking For…\nA bachelor’s degree in Business, Engineering or a related field; relevant technical training; or equivalent professional experience.\n5+ years of experience in enterprise sales, strategic account management, national accounts, business development or a related customer-facing commercial role.\nDemonstrated success developing and growing complex strategic customer relationships.\nProven ability to create and execute account plans, identify opportunities and deliver sustainable growth.\nAbility to build trusted relationships with executives, operational leaders and technical stakeholders.\nStrong business acumen, negotiation skills and solution-selling capabilities.\nAbility to lead cross-functional teams through influence rather than direct authority.\nSufficient technical fluency to understand customer requirements, communicate solution capabilities and coordinate technical specialists.\nExcellent communication, presentation, organization and project-coordination skills.\nExperience using CRM platforms to manage account activities, opportunities and forecasts.\nProactive, accountable and able to manage multiple complex priorities.\nAbility to travel up to 50% of the time, including overnight travel.\nValued, but Not Required…\nExperience in physical security, enterprise technology, networking, IoT or a related industry.\nFamiliarity with video surveillance, analytics, access control, intercom, or IP audio.\nExperience working with systems integrators, consultants, distributors and technology partners.\nExperience managing national or geographically dispersed customer relationships.\nAxis Certified Professional designation or willingness to obtain it following employment.\nPhysical Requirements\nAbility to lift 20-40 lbs. occasionally.\nAbility to travel and participate in customer site visits, demonstrations and industry events.\nPay Range\nThe approximate total compensation range for this location and position is $155K-$175K, which includes a 70% base / 30% commission OTE, corporate bonus and car allowance. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the province.\nWhat We Offer\nCompetitive Compensation: Including performance-based incentives.\nComprehensive Benefits Package: Health, dental and vision insurance to support you and your family.\nWork-Life Balance: Flexible work arrangements and a supportive environment.\nProfessional Development: Continuous learning opportunities, training programs and tuition reimbursement.\nGlobal Exposure: Opportunities to collaborate with international teams and visit our headquarters in Sweden.\nSabbatical Program: A paid sabbatical every five years.\nSupportive Culture: Strong support from leadership and colleagues, helping you thrive in your role.\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\nType of Employment\nPermanent EmploymentPosting End Date\n2026-10-30Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.\nAbout Axis Communications\nWe enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.\nWith around 6000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.\nLet´s create a smarter, safer world\nFor more information about Axis, please visit our website www.axis.com.\nListen to Get To Know Axis - Podcast","description_format":"text","description_chars":7019,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Flexible schedule","Professional development","Vision insurance"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Video Surveillance","Access Control & Alarm Systems"],"lifecycle":[{"event":"open","at":"2026-09-08T15:36:09Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.63,"p_room":0.28,"age_days":51,"expected_fill_days":25,"reasons":["conf:0","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":122930,"is_top_pay":false},"html_url":"https://alion.io/job/axis-communications-key-account-manager-end-customer-canada","json_url":"https://alion.io/job/axis-communications-key-account-manager-end-customer-canada.json","meta":{"generated_at":"2026-10-30T06:07:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8534,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4200},"rest":"https://alion.io/mcp/rest/get_company?id=4200"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faxis-communications-key-account-manager-end-customer-canada"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faxis-communications-key-account-manager-end-customer-canada"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faxis-communications-key-account-manager-end-customer-canada"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/axis-communications-key-account-manager-end-customer-canada\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faxis-communications-key-account-manager-end-customer-canada"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":551269}},{"tool":"search_jobs","arguments":{"company":"axis.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":551269},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}