{"id":1222315,"url":"https://alion.io/job/axon-networks-network-operations-manager-us-remote","title":"Network Operations Manager (US - Remote)","company":{"id":1856054,"name":"AXON Networks","domain":"axon-networks.com","url":"https://alion.io/company/axon-networks","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Trakstar","truth_index":null},"role":"Networking","role_family":"Networking","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Irvine, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":87000,"max_usd":203000,"period":"year","method":"role_country_seniority_unknown","sample_n":909},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-09-25T12:31:46Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-15T17:55:15Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"AXON Networks delivers a robust AI-driven, analytics-based orchestration platform and a wide portfolio of next-gen high-speed routers that leverage the newest Wi-Fi technologies. Together, these technologies give ISPs the ability to manage and troubleshoot their networks in real time, and to deliver an outstanding customer experience.\nAXON Networks is a trusted strategic partner for its customers, helping them evaluate their current technologies and business models, and creating and executing strategies that enable them to innovate faster, accelerate their digital transformations, and strengthen their relationships with consumers.\nAXON Networks is headquartered in Irvine, CA USA with Asia HQ in Singapore and also operating in Denmark, Spain and Vietnam.\nThe Network Operations Manager will establish and lead the management system that enables Network Operations to deliver reliable, predictable and continuously improving production services. This leader converts operational data into action, turns repeatable work into automation, strengthens cross-functional production governance and ensures that new products, services and releases are operationally ready before they enter steady-state support.\nThis is a highly technical role that requires hands-on involvement in day-to-day operations, debugging, and execution. The successful candidate will create practical standards, operating rhythms and measurable controls while developing a small, high-impact team. The role partners closely with Support, Operations, SRE, Engineering, DevOps, QA, Database Engineering, Product and Security.\nRole mandate\nBuild and lead the Operational Excellence function, including its operating model, roadmap, governanceand talent.\n\nOwn the automation and tooling strategy for Network Operations, prioritizing work that reduces manual effort, repeat incidentsand operational risk.\n\nDefine and govern operational-readiness criteria for new products, servicesand significant changes before production handoff.\n\nCreate the metrics, management reviewsand continuous-improvement mechanisms that improve reliability, efficiencyand customer outcomes.\n\nResponsibilites\nOperational management system\nDesign and run the operational cadence: service reviews, reliability reviews, action tracking, risk reviewsand executive reporting.\n\nDefine standards, procedures, controls and ownership models across Support, Operations and Operational Excellence.\n\nDevelop a maturityroadmap and prioritize improvements using service performance, operational riskand business impact.\n\nLead root-cause-driven improvement programs and ensure corrective actions produce durable outcomes.\n\nAutomation and tools\nOwn the Network Operations automation and toolsroadmap, intake processand value measurement.\n\nGuideAutomation & Tools Engineers in building self-service workflows, integrations, observability enhancementsand safe operational automation.\n\nMeasure automation impact through toil reduction, faster recovery, fewer errorsand improved service consistency.\n\nOperational readiness and service transition\nDefine production-readiness standards covering observability, alerting, support model, runbooks, SLOs, capacity, resilience, security, recovery, ownershipand 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