Operations Program Manager (Canada - Remote)
Confirmed on the employer's own hiring board on Sep 26, 2026. First seen by Alion on Sep 25, 2026.
AXON Networks delivers a robust AI-driven, analytics-based orchestration platform and a wide portfolio of next-gen high-speed routers that leverage the newest Wi-Fi technologies. Together, these technologies give ISPs the ability to manage and troubleshoot their networks in real time, and to deliver an outstanding customer experience.
AXON Networks is a trusted strategic partner for its customers, helping them evaluate their current technologies and business models, and creating and executing strategies that enable them to innovate faster, accelerate their digital transformations, and strengthen their relationships with consumers.
AXON Networks is headquartered in Irvine, CA USA with Asia HQ in Singapore and also operating in Denmark, Spain and Vietnam.
The Operations Program Manager will be the central coordinator for scheduled operational activities affecting customers, production services and managed CPE fleets. You will maintain the authoritative global operations calendar and make sure every planned deployment, maintenance window, firmware rollout, migration, customer activity and operational event has the right scope, resources, dependencies, approvals, communications and execution plan.
Reporting to the Operations Manager and the Director of Network Operations, you will connect customer project managers and internal program managers with Support, NOC, DevOps, Engineering, QA, Product and other delivery teams. Your success is measured by predictable execution, early conflict detection, clear accountability and fewer customer-impacting surprises; not by simply scheduling meetings or maintaining a project plan.
Role mandate
Own the integrated schedule and coordination process for planned operational activities across regions, customers, servicesand technical teams.
Maintain one authoritative global calendar that shows activity windows, customer commitments, resource assignments, dependencies, conflicts, riskand status.
Drive each activity from intake through readiness, execution, validation, customer handoff and closure using clear milestones and accountable owners.
Align Support, NOC, SRE, DevOps, Engineeringand other required resources without taking over their technical decisions or people-management responsibilities.
Provide leaders, customersand delivery teams with timely, accuratevisibility into the forward schedule, capacity constraints, risks, decisionsand outcomes.