{"id":2688269,"url":"https://alion.io/job/axpo-it-support-fmd","title":"IT Support (f/m/d)","company":{"id":453589,"name":"Axpo","domain":"axpo.com","url":"https://alion.io/company/axpo-2","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"A","score":90,"open_postings":17,"ghost_share":0,"stale_share":0.412,"repost_share":0,"time_to_fill_p50_days":53,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Madrid, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":68000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":688},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Linux","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-14T14:15:22Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-21T21:22:48Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Are you passionate about technology and delivering exceptional service? Join Axpo as an IT Support Specialist and play a key role in providing top-notch technical support while shaping the future of energy solutions.\nWhat you will do:\nProvide first-line onsite and remote technical support for hardware, software, and network-related issues.\n\nDiagnose and troubleshoot hardware and software problems across desktops, laptops, printers, and videoconferencing systems.\n\nSet up and configure new workplaces, including hardware, software, and network connectivity.\n\nManage IT asset inventory, ensuring accurate tracking and documentation.\n\nCollaborate with internal teams and vendors to resolve complex technical issues.\n\nEnsure compliance with IT policies and deliver exceptional customer service.\n\nWhat you bring & who you are:\n3-5 years of experience as an IT Support Technician or in a similar role.\n\nStrong knowledge of operating systems (Windows, macOS, Linux) and productivity tools (Microsoft Office, Microsoft Azure).\n\nExcellent troubleshooting skills and a detail-oriented approach to documentation.\n\nHands-on experience with hardware repairs, network administration, and software rollouts.\n\nStrong communication skills and a customer-service-oriented mindset.\n\nRelevant certifications (e.g., Microsoft Azure Administrator Associate, CompTIA A+, or Cisco Certified Entry Networking Technician) are a plus.\n\nAbout the team:\nWe are a collaborative and diverse team committed to delivering exceptional IT support. At Axpo, we value innovation, continuous learning, and a supportive environment where everyone’s voice is heard.\nBenefits:\nAt our company, we strive to create a culture of continuous learning, personal growth, and inter- national community involvement. We're passionate about providing our employees with the tools and resources they need to succeed, and we're confident that you'll love being part of our team!\nWorking Hours\nWe offer flexible working hours to accommodate your work schedule. We can work part of our time remotely and the rest at our offices in Madrid, Torre Europa.\n\nMeal allowances\nYou can enjoy delicious meals on us, no matter if you are working remotely or on-site. \n*Option to use it for public transportation or childcare instead.\n\nInternet Compensation\nWe cover the cost of your home internet connection, as we understand how essential connectivity is in the modern workplace. \n\nTraining courses\nOur company is committed to helping our employees grow and develop their skills, which is why we offer a variety of industry- specific training courses and a learning channel.\n\nGym Coverage\nStay active and healthy with our 90% coverage benefit, which provides access to the nearby gym: Forus Selection to keep you energized throughout the day\n\nHealth Insurance\nWe take the health and well-being of our employees seriously, which is why we offer a comprehensive health insurance plan and the option to extend it to your spouse and children.\n\nAt Axpo Group, we are dedicated to fostering a culture of non-discrimination, tolerance, and inclusion. As an equal opportunity employer, we welcome applications regardless of race and ethnicity, gender identity and expression, sexual orientation, age, disability, as well as socioeconomic, cultural, and religious background. We are committed to ensuring a respectful and inclusive recruiting process and workplace for everyone.","description_format":"text","description_chars":3408,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Flexible schedule","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Power Grid"],"lifecycle":[{"event":"open","at":"2026-10-16T08:18:23Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":6,"expected_fill_days":53,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/axpo-it-support-fmd","json_url":"https://alion.io/job/axpo-it-support-fmd.json","meta":{"generated_at":"2026-10-21T22:14:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31629,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":453589},"rest":"https://alion.io/mcp/rest/get_company?id=453589"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faxpo-it-support-fmd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faxpo-it-support-fmd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faxpo-it-support-fmd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/axpo-it-support-fmd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faxpo-it-support-fmd"}]}