{"id":4283621,"url":"https://alion.io/job/ayvens-technical-service-intern","title":"Technical Service Intern","company":{"id":8810,"name":"Ayvens","domain":"ayvens.com","url":"https://alion.io/company/ayvens","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":44,"ghost_share":0,"stale_share":0.795,"repost_share":0.023,"time_to_fill_p50_days":38,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rome, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ALD","optional":false},{"name":"DALL-E","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-13T21:07:00Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T21:07:00Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At Ayvens, progress starts with you.\nOur ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.\nAyvens, Società del Gruppo Société Générale, è il nuovo brand globale della mobilità sostenibile, nato dall’unione di ALD Automotive e LeasePlan. L’azienda è uno dei leader globali nei servizi di noleggio a lungo termine e gestione flotte ed offre servizi di noleggio e soluzioni di mobilità integrata a clienti di ogni dimensione, dalle grandi alle piccole e medie aziende, dai professionisti ai privati e alla PA, verso una mobilità a zero emissioni attraverso innovazione e servizi tecnologici d’avanguardia. In Ayvens le Persone fanno la differenza, in un viaggio in cui siamo guidate/i da 4 principi fondamentali che caratterizzano la nostra Cultura: Collaboration, Commitment, Curiosity, Authenticity. Siamo alla ricerca di nuove risorse desiderose di inserirsi in un contesto multinazionale, strutturato, dinamico e inclusivo. Se sei appassionato/a del settore Automotive e desideri intraprendere un'esperienza di Stage dall'alto valore formativo, Ayvens sta cercando proprio te!\nScopo della posizione:\nSupportare il team nel monitoraggio dello stock case assegnato, al fine di garantire puntuali gestioni ed aggiornamenti fino all’effettiva e conclusiva soluzione della richiesta.\nPrincipali attività:\nSupportare l’analisi quotidiana lo stock case di 3° livello assegnato, imparando ad intervenire nei casi più complessi e duraturi in gestione al team, al fine di trovare le soluzioni più idonee e definitive per la risoluzione delle problematiche tecniche.\nEntro i limiti e gli ambiti delle direttive e delle procedure aziendali, supportare la risoluzione di problematiche tecniche e di servizio che potrebbero emergere durante i processi di assistenza after sales;\nCollaborare al costante aggiornamento dell’elenco dei contatti relativi ai referenti After Sales delle Case Costruttrici\nSupportare al monitoraggio delle performance e collaborare con il responsabile al fine di individuare soluzioni delle problematiche tecnico/manutentive;\nCollaborare con i reparti più coinvolti nella gestione dei processi di assistenza after sales come ad esempio Authority Services, Network Development, Sales e Customer Service, in un’ottica di integrazione e condivisione degli obiettivi;\nSupportare la lavorazione dei casi relativi all’installazione degli accessori After Market (sui veicoli running), in linea con quanto previsto nella procedura aziendale di riferimento;\nCollaborare a garantire un adeguato controllo delle casistiche gestite, supportando nella verifica di tempi e soluzioni, con l’obiettivo di incrementare il livello complessivo di efficienza;\nAdottare un atteggiamento proattivo nei confronti dei rischi, segnalando anomalie e situazioni a rischio, proponendo azioni di mitigazione, rispettando rigorosamente le politiche di Ayvens.\nCompetenze/conoscenzesoft e tecnico-specialistiche:\nDiploma o Laurea preferibilmente in discipline economiche o umanistiche\nBuona conoscenza del pacchetto Microsoft Office (in particolare Excel e PowerPoint)\nCapacità di lavorare in team\nWhy Ayvens?\nWith over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.\nAt Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.\nJoin us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.","description_format":"text","description_chars":4541,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","Shared Mobility","Leasing, Auto & Equipment Finance"],"lifecycle":[{"event":"open","at":"2026-11-13T21:07:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":40,"reasons":["conf:5","win:early","comp:junior,brand"],"computed_at":"2026-11-14T02:28:34Z"},"pay":null,"html_url":"https://alion.io/job/ayvens-technical-service-intern","json_url":"https://alion.io/job/ayvens-technical-service-intern.json","meta":{"generated_at":"2026-11-14T02:28:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3237,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8810},"rest":"https://alion.io/mcp/rest/get_company?id=8810"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fayvens-technical-service-intern"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fayvens-technical-service-intern"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fayvens-technical-service-intern"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ayvens-technical-service-intern\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fayvens-technical-service-intern"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4283621}},{"tool":"search_jobs","arguments":{"company":"ayvens.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4283621},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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