{"id":1245074,"url":"https://alion.io/job/azeus-customer-success-manager-2","title":"Customer Success Manager","company":{"id":3803716,"name":"Azeus Systems Limited","domain":"azeus.com","url":"https://alion.io/company/azeus","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":25000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":708},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T17:16:09Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-25T18:58:34Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product,\nConvene. Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. Convene has already been recognized by reputable institutions across the globe. Our client base has grown exponentially, and we have extended our global footprint in over 100 countries.\nVisit azeusconvene.com for more information.\nResponsibilities:\nReport to the regional manager \nAble to manage accounts in the region\nAble to actively reach out to the clients and guide best practice of our software\nDevelop relationship with existing accounts in the region\nFind creative ways to upsell to client, generate referrals\nAttend weekly / monthly meetings and report regularly\nRecord clients' interactions via CRM\nAmenable to do face to face meeting with clients\nQualifications:\nSaaS background but any IT experience would be great\nGreat command of the English language\nPreferably have 2 to 4 years account management/sales experience.","description_format":"text","description_chars":1046,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-25T17:16:09Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":15,"reasons":["conf:34","velocity","win:early","comp:junior"],"computed_at":"2026-09-27T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/azeus-customer-success-manager-2","json_url":"https://alion.io/job/azeus-customer-success-manager-2.json","meta":{"generated_at":"2026-09-28T02:10:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1078,"day_limit":5000,"remaining_today":3922,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}