{"id":4077527,"url":"https://alion.io/job/azurreo-local-it-support-assistant-2","title":"Local IT Support Assistant","company":{"id":8148,"name":"Azurreo","domain":"azurreo.com","url":"https://alion.io/company/azurreo","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Join","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T11:39:01Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T15:57:54Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Azurreo\nAzurreo is the telecommunications and technology arm of Seelon Holdings, a privately held international investment group operating across four continents. We specialise in telecom network performance testing, measuring quality of service (QoS) and quality of experience (QoE) for operators and technology vendors worldwide.\nThe role\nWe are looking for a reliable Local IT Support Assistant based close to our office in Massapequa, New York, to provide occasional on-site IT, equipment and operational support.\nThis is a freelance, on-demand engagement, not a full-time or part-time employee position. There are no fixed or guaranteed weekly hours. Assignments will be requested as operational needs arise and, whenever possible, scheduled in advance.\nThe work will mainly involve visiting our local office to handle equipment, coordinate shipments, maintain inventory records and provide basic hands-on IT support when a physical presence is required.\nOffice location: 76 Grand Avenue, Massapequa, New York 11758, United States.\nKey responsibilities\nReceive, prepare and coordinate incoming and outgoing shipments of laptops, IT equipment and other company materials, including working with carriers such as DHL and FedEx.\n\nMaintain accurate records of equipment received, stored, assigned, shipped or returned.\n\nCarry out physical inventory checks and update the corresponding digital records.\n\nPrepare, inspect and organise laptops, peripherals and other IT equipment when required.\n\nProvide basic on-site troubleshooting for laptops, peripherals, connectivity and office IT equipment.\n\nFollow instructions from Azurreo's IT and operations teams when an issue requires someone to be physically present at the office.\n\nLiaise with local vendors, couriers and service providers when necessary.\n\nTake photographs, record serial numbers or provide other documentation needed to confirm completed work.\n\nReport any damaged, missing or malfunctioning equipment promptly.\n\nComplete other occasional on-site IT or operational tasks within the scope of the engagement.\n\nHow the engagement works\nWork is assigned on an on-demand basis.\n\nThere are no guaranteed minimum hours or fixed weekly schedule.\n\nAssignments may range from a short office visit to several hours, depending on the task.\n\nMost assignments will take place during normal Monday-to-Friday business hours.\n\nWe will provide the task details and expected scope before each assignment whenever possible.\n\nYou must be able to travel independently to our Massapequa office.\n\nWhat we are looking for\nEssential\nBased in the Massapequa area and able to reach our office easily.\n\nAt least a beginner background in IT: basic knowledge of laptops, computer peripherals and common troubleshooting.\n\nComfortable working independently and following remote instructions from international colleagues.\n\nGood organisational skills and strong attention to detail.\n\nReliable and careful when handling company equipment.\n\nAble to maintain accurate records and provide clear updates after completing an assignment.\n\nGood communication skills.\n\nAn advantage\nPrevious experience in IT support, office operations, logistics, inventory management or a similar role.\n\nWorking knowledge of English, particularly for communicating with Azurreo's international teams.\n\nLocation requirement\nYou must live or be based within easy travelling distance of our Massapequa office. The purpose of this engagement is to provide physical support when our remote teams cannot resolve a task remotely, so proximity to the office is an important requirement. When applying, please indicate approximately how long it would normally take you to reach the office.\nWhat we offer\nFlexible, on-demand freelance assignments.\n\nClear instructions and support for each intervention.\n\nExposure to the operations of an international telecommunications and technology company.\n\nThe opportunity for recurring assignments based on operational needs, availability and reliability.\n\nCollaboration with colleagues working across multiple countries.\n\nPlease note: this is a freelance, on-demand engagement. It does not provide fixed working hours or guarantee a minimum volume of assignments.\nHow to apply\nIf you are based close to our Massapequa office and are comfortable with flexible, on-demand assignments, please apply with your CV and complete the short screening questions. As proximity and availability are important for this engagement, please answer them as accurately as possible.","description_format":"text","description_chars":4503,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Mobile Networks","Telecom Infrastructure"],"lifecycle":[{"event":"open","at":"2026-11-11T15:57:54Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:1","win:early"],"computed_at":"2026-11-11T17:06:23Z"},"pay":null,"html_url":"https://alion.io/job/azurreo-local-it-support-assistant-2","json_url":"https://alion.io/job/azurreo-local-it-support-assistant-2.json","meta":{"generated_at":"2026-11-11T17:06:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32549,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8148},"rest":"https://alion.io/mcp/rest/get_company?id=8148"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fazurreo-local-it-support-assistant-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fazurreo-local-it-support-assistant-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fazurreo-local-it-support-assistant-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/azurreo-local-it-support-assistant-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fazurreo-local-it-support-assistant-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4077527}},{"tool":"search_jobs","arguments":{"company":"azurreo.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4077527},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}