{"id":3723305,"url":"https://alion.io/job/b-first-vivier-service-delivery-manager","title":"Vivier - Service Delivery Manager","company":{"id":4506380,"name":"B-First","domain":"b-first.fr","url":"https://alion.io/company/b-first","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"freelance","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rennes, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false}],"status":"live","first_seen_at":"2026-11-02T08:30:45Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-06T00:28:01Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Rejoignez notre équipe en tant que Service Delivery Manager. Vous serez responsable de la gestion opérationnelle de grands projets stratégiques, en veillant au respect des engagements contractuels, à la coordination des équipes et à la rentabilité financière. Vous serez également l'interlocuteur privilégié des directions informatiques. Le poste est basé à Cesson-Sévigné ou Paris, avec la possibilité de télétravail deux jours par semaine.\nMissions\nAssurer le respect des engagements contractuels et des SLA, piloter les comités opérationnels et de pilotage.\nMesurer, analyser et présenter les KPI de performance de livraison, coordonner le travail des consultants et ingénieurs.\nDétecter les nouveaux besoins et proposer des extensions de périmètre, mettre en œuvre des plans d'action pour optimiser les processus.\nProfil recherché\nVous avezune expérience en Delivery : Au moins 5 ans en ESN ou cabinet de conseil.\nVousmaîtrisez les standards de la Gestion de projet et une Connaissance approfondie des méthodes ITIL et de gestion agile.\nVous êtes Orientés résultats et vous avez une capacité démontrée à maintenir un niveau d'exigence très élevé.\nVous avez le sens de la négociation : Aisance dans l'arbitrage financier et la gestion de périmètre.\nVous avez un leadership affirmé : Aptitude à fédérer et animer des équipes techniques multidisciplinaires.\nVous avez une excellente communication écrite et orale en Français et en anglais (B2 minimum) : Capacité d'adaptation face à des décideurs DSI ou Métiers.\nVous avez une appétence forte pour la tech : Compréhension des enjeux du Numérique (Architecture IT, IA, Cybersécurité, Cloud,…).","description_format":"text","description_chars":1643,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"France","iso":"FR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-04T03:47:42Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":28,"reasons":["conf:1","win:early"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/b-first-vivier-service-delivery-manager","json_url":"https://alion.io/job/b-first-vivier-service-delivery-manager.json","meta":{"generated_at":"2026-11-06T02:15:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3671,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4506380},"rest":"https://alion.io/mcp/rest/get_company?id=4506380"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fb-first-vivier-service-delivery-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fb-first-vivier-service-delivery-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fb-first-vivier-service-delivery-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/b-first-vivier-service-delivery-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fb-first-vivier-service-delivery-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3723305}},{"tool":"search_jobs","arguments":{"company":"b-first.fr","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3723305},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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