{"id":2145736,"url":"https://alion.io/job/babble-sales-development-representative-bcn","title":"Sales Development Representative - BCN","company":{"id":6333,"name":"Babble","domain":"babblecloud.com","url":"https://alion.io/company/babblecloud","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pristina, Kosovo"],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"LinkedIn","optional":false},{"name":"Azure","optional":true},{"name":"Copilot","optional":true}],"status":"live","first_seen_at":"2026-09-01T11:15:28Z","employer_posted_date":"2026-09-01","last_verified_at":"2026-10-13T01:59:52Z","board_verified":true,"closed_at":null,"days_open":41,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":41},"description":"About BCN:\nAt BCN we unite people and technology to enable organisations to fly.\nWe believe people and organisations can achieve anything using technology to its full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. Which is why we put people front and centre - building client relationships for life and fostering a culture where our people thrive.\nWe are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to pioneering technology with Microsoft innovation.\nGuided by our 3 values of building relationships, customer success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with, and people want to work for.\nWe are delighted you are on this journey with us!\nJoin Our Dynamic Team as a Sales Development Representative\nWhat will you be doing?\nThe Sales Development Representative owns BCN's early-stage pipeline engine and is accountable for converting market interest, campaign engagement and target-account insight into qualified sales conversations. Working at the intersection of demand generation, new business sales and solution-led engagement, the SDR activates demand across BCN's full portfolio - with a priority focus on FY27 growth areas: Agentic AI, digital transformation, managed services, and security-led services. This is not an entry-level lead-chasing role. It requires a confident, organised and resilient sales professional who can research accounts, personalise outreach, qualify business need, create momentum and hand over high-quality opportunities to the right sales owner or specialist. The role exists to reduce leakage from marketing-generated engagement, improve speed-to-lead, re-engage dormant or stalled demand, and increase the volume and quality of early-stage pipeline across BCN's new business engine.\nAccountabilities and Deliverables\n1) Campaign, Event and Intent Signal Follow-Up\nOwn follow-up of all engagement signals - campaigns, webinars, events, ZoomInfo intent, content downloads and partner activity.\nEngage high-intent prospects while interest is fresh - phone, email and LinkedIn, tailored to the signal.\nRun pre- and post-event outreach to confirm attendance, identify stakeholders and convert interest into a next step.\nLog all follow-up outcomes in Dynamics - meeting booked, nurture, disqualified, no response or returned to Marketing.\nUse campaign context, sector messaging and approved talk tracks - agreed with Marketing - to keep outreach relevant and credible.\n2) Target Account Activation and Net-New Pipeline Creation\nBuild and run focused outbound micro-campaigns into UK SMB and mid-market account lists across BCN’s priority sectors.\nUse research to identify business triggers, pain points and buying-group contacts before reaching out.\nOpen conversations around BCN’s priority growth areas: Agentic AI, digital transformation, managed services and security.\nLead with outcomes and business value - not products or features.\nConvert partner referrals and agreed account lists into qualified conversations in support of vendor campaigns \n3) Qualification and Meeting Creation\nQualify prospects using Sandler principles - pain, impact, decision process, timing, authority and next step. \nSeparate genuine interest from curiosity - understand the problem, the cost of inaction and who owns the decision. \nBook the right next step - discovery call, workshop, Pathfinder discussion, assessment or specialist introduction. \nHand over every meeting with business context, named stakeholders, qualification notes, source and an agreed agenda. \nCreate momentum and hand over - don't solution-scope, design or close. \n4) Existing-Base Expansion Support\nSupport existing-base expansion where there is a clear trigger - whitespace, renewal, service gap or strategic campaign. \nWork with Account Management to identify new contacts and buying groups within existing accounts relevant to BCN’s growth areas. \nRe-engage cold or dormant opportunities where timing, budget or priorities have shifted. \nKeep light-touch contact with relevant lost opportunities to spot re-entry points - without blurring account ownership. \nKeep existing-base support to ~20% of focus; the majority of effort is net-new. \n5) Dynamics CRM Discipline and Handover Quality\nMaintain CRM hygiene in Dynamics: activity logging, lead status, source tagging, qualification notes and handover outcomes. \nAttribute all SDR-sourced or influenced opportunities to the correct campaign, sector, solution area and sales owner. \nWrite concise handover notes so the next conversation starts with context - not a cold briefing. \nTrack rejected and poorly converting meetings to sharpen qualification and targeting. \nUse Dynamics data to show Marketing and Sales which campaigns, sectors and messages are generating real conversations.\n6) Sales, Marketing and Partner Alignment\nAgree campaign priorities, lead routing, SLAs and nurture return paths with Marketing.\nAlign with New Business Sales on target accounts, ICP fit, qualification standards and meeting acceptance criteria.\nUnderstand partner campaigns, funded offers and technical propositions well enough to open credible commercial conversations.\nFeed back regularly on message resonance, objections, competitor references and market themes.\nReport into weekly and monthly sales cadence: pipeline creation, meetings, conversion trends and blockers.\n Proven experience in an SDR, BDR, demand generation, inside sales or early-stage new business role within B2B technology, managed services, SaaS, cloud, cyber security, Microsoft partner or IT services environment.\nConfident prospecting capability across phone, email and LinkedIn, with the judgement to tailor approach by account, persona, trigger and level of intent.\nStrong commercial curiosity: able to uncover business pain, impact, decision process, authority, timing and next step without overcomplicating early-stage qualification.\nUnderstanding of marketing-to-sales handover processes, campaign attribution, lead scoring, ABM-lite motions and nurture programmes.\nExperience working from campaign leads, events, webinars, partner referrals, intent data or target-account lists and converting engagement into meetings.\nExcellent written and verbal communication, with the ability to create concise, relevant and professional outreach messages for senior business and IT stakeholders.\nStrong organisation and CRM discipline, with experience using Dynamics 365 or a similar CRM to manage leads, activities, outcomes and pipeline attribution.\nComfortable working independently, prioritising workload, managing follow-up cadence and maintaining momentum across multiple campaigns and account lists.\nResilience, coachability and confidence to handle rejection, objections and ambiguity in a professional way.\nNice to haves\nExperience selling into UK mid-market organisations across sectors such as legal, financial services, professional services, manufacturing, logistics, healthcare or similar.\nUnderstanding of Microsoft cloud propositions, including Microsoft 365, Azure, Security, Power Platform, Copilot, Data & AI or managed services.\nFamiliarity with Sandler, MEDDICC or similar qualification and sales methodologies.\nExperience using sales intelligence tools such as ZoomInfo, LinkedIn Sales Navigator, intent data platforms or AI-assisted research tools.\n Why work for Babble?\nThe opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. \nCompetitive salary with the ability to progress.\nThe recruitment journey\nWe aim to fill this role quickly while ensuring we appoint the right candidate. The recruitment process will include an initial screening call. Successful candidates will then progress to an interview, with a potential follow-up interview and competency testing depending on the role requirements.\nDirect Candidates Only\nBabble | Leading UK Cloud Solutions Provider","description_format":"text","description_chars":8354,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications","Managed IT Services (MSP)","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-10-09T04:20:06Z"}],"visa":[],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.678,"p_room":0.6,"age_days":40,"expected_fill_days":50,"reasons":["conf:2","win:late","crowd:junior"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/babble-sales-development-representative-bcn","json_url":"https://alion.io/job/babble-sales-development-representative-bcn.json","meta":{"generated_at":"2026-10-13T02:17:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3392,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6333},"rest":"https://alion.io/mcp/rest/get_company?id=6333"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbabble-sales-development-representative-bcn"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbabble-sales-development-representative-bcn"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbabble-sales-development-representative-bcn"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/babble-sales-development-representative-bcn\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbabble-sales-development-representative-bcn"}]}