{"id":2145716,"url":"https://alion.io/job/babble-strategic-account-director","title":"Strategic Account Director","company":{"id":6333,"name":"Babble","domain":"babblecloud.com","url":"https://alion.io/company/babblecloud","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":77000,"max_usd":161000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":36},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HubSpot","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-30T15:21:52Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-21T19:57:02Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Why Babble?\nBabble is a Customer Experience-led growth business. As the ultimate Trusted Advisor for cloud-based technologies, we specialize in empowering businesses with the best solutions from the world's leading providers.\nWe are specialists in:\nMicrosoft Modern Work\nCybersecurity\nContact Centre Technology\nMobile Solutions\nCommunications & Connectivity\nWith thousands of customers, we're just scratching the surface of our potential. Many of our clients currently benefit from one or two of our technologies, presenting an incredible opportunity to introduce them to our full suite of market-leading solutions.\nJoin us on this exciting journey and let's achieve greatness together!\nAbout Us | Leading UK Cloud Solutions Provider | Babble\n Join Our Dynamic Team as a Strategic Account Director!\nAre you passionate about telecoms? Do you thrive in a fast-paced, innovative environment? At Babble, we’re on a mission to to be our customer’s most trusted advisor for cloud-based technologies. We’re looking for passionate and talented individuals to join our dynamic team. If so, we have the perfect opportunity for you!\nWhat will you be doing?\nThe purpose of this role is to help support further growth by nourishing, building, and growing their existing relationships with some of their most important customers in the small medium-sized business sector (SMB).\nMain Accountabilities:\nEnable customers to be more successful through the application of cloud-based technologies and in doing so become their most ‘Trusted Advisor’. \nLiaise with your colleagues in specialist roles such Customer Experience, Customer Success and Product/Solution Sales Specialists.\nCreate and implement Account Plans for all strategic accounts with short-term objectives and long-term goals, along with clearly defined steps to reach them. \nProactively establishing professional and productive relationships with all relevant stakeholders in each Customer account. \nAssessing, clarifying, and validating customer requirements, needs, and goals on a consistent basis. \nSpeaking with customer stakeholders on a regular basis to understand their business goals, challenges and opportunities so that you can propose relevant solutions for their organisation. \nCoordinating with colleagues in management, CX, Customer Success and Product/Solution Specialists to ensure customer satisfaction, retention, sales objectives and performance goals are achieved. \nPerson Specification:\nAbility to help customers understand, invest in and unlock the value of cloud-based technologies relevant to their business\nAbility to provide customers with an efficient and cost-effective source of valued and relevant technologies and services\nWhat else looks good for this role: \nProactive and motivated to go above and beyond to keep customers happy \nA problem-solving mentality \nSuperior communication skills (both written and oral) and comfortable presenting and speaking to senior-level executives \nOutstanding organisational skills and the ability to manage multiple moving parts and accounts simultaneously \nA fast learner that can hit the ground running, hungry to learn the value to customers of the technologies my client provides \nAn outside of the box thinker with proven experience developing creative solutions to customer’s out of the ordinary problems. \nLeadership skills with an empathetic approach - our success is based on our customers’ success, so you must be ready to drop everything at a moment’s notice to help. \nProficiency using Microsoft Office tools \n Prior experience in Account Management, Sales, and/or Marketing in a cloud-technology business \nExperience using CRM platforms such as HubSpot, Sales Force, Gong, etc. \n Why work for Babble?\nAnnual Leave: 20 days’ paid holiday\nPublic Holidays: 12 paid bank holidays\nPension: Statutory pension provision\nSick Leave: 20 days’ statutory sick pay\nWorking Pattern: 10-day fortnight\nWork Environment: Full-time, office-based role\nParental Leave: Statutory maternity and paternity leave \nThe recruitment journey\nWe want to fill this role quickly, but we want to get the right person. The recruitment process will consist of a screening call. If you proceed past this then you will have an interview over Teams and possibly a follow up interview and competency testing depending on the role requirements.\nDirect Candidates Only\nBabble | Leading UK Cloud Solutions Provider","description_format":"text","description_chars":4401,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Parental leave"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications","Managed IT Services (MSP)","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-10-09T04:20:06Z"}],"visa":[],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.874,"p_room":0.9,"age_days":20,"expected_fill_days":50,"reasons":["conf:0","velocity","win:mid"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/babble-strategic-account-director","json_url":"https://alion.io/job/babble-strategic-account-director.json","meta":{"generated_at":"2026-10-21T20:41:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29431,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6333},"rest":"https://alion.io/mcp/rest/get_company?id=6333"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbabble-strategic-account-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbabble-strategic-account-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbabble-strategic-account-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/babble-strategic-account-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbabble-strategic-account-director"}]}