{"id":3616997,"url":"https://alion.io/job/bac-credomatic-soporte-tecnico-2","title":"SOPORTE TECNICO","company":{"id":2177353,"name":"BAC Credomatic","domain":"baccredomatic.com","url":"https://alion.io/company/baccredomatic","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Cornerstone","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Panama"],"countries":["PA"],"hiring_countries":["PA"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-02T09:05:22Z","employer_posted_date":null,"last_verified_at":"2026-11-02T09:05:22Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Mejoramos la vida de toda la región!En BAC te damos la oportunidad de desarrollar y potenciar tus talentos, innovar y aportar ideas para lograr tu éxito personal y profesional, así como el de la organización y el de miles de familias y empresas de la Región.Somos más de 22,000 personas liderando cambios positivos en toda la Región, con innovación en servicios financieros, medios de pago, alta tecnología, inclusión, educación financiera, promoción ambiental y desarrollo del talento humano.\nÚnete a BAC como SOPORTE TÉCNICO Tu misiónAtender los requerimientos de los usuarios locales y de sucursales BAC CREDOMATIC, en cuanto a soporte de PC y Perifericos, ejecutando labores técnicas y profesionales. Investigar, analizar y recomendar nuevas herramientas.¿Qué harás en el día a día?\nBrindar soporte técnico a usuarios finales, atendiendo incidencias y requerimientos relacionados con equipos informáticos, software, dispositivos móviles y periféricos.\nRegistrar, categorizar y dar seguimiento a incidentes y solicitudes de servicio mediante las herramientas de gestión establecidas, asegurando su resolución oportuna.\nInstalar, configurar y mantener equipos tecnológicos, incluyendo computadoras, laptops, tabletas, teléfonos móviles, impresoras y aplicaciones autorizadas.\nAdministrar y actualizar el inventario de activos tecnológicos, controlando altas, bajas, movimientos y asignaciones de hardware y periféricos.\nProporcionar soporte presencial y remoto en oficinas, proyectos, reuniones, eventos corporativos, pruebas de continuidad de negocio y otras actividades relacionadas con Tecnología de la Información.\nRequisitos: Lo que buscamos\nEstudiante universitario en Ingeniería en 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