{"id":3817988,"url":"https://alion.io/job/back-market-experienced-software-engineer-seller-care","title":"Experienced Software Engineer - Seller Care","company":{"id":6089,"name":"Back Market","domain":"backmarket.com","url":"https://alion.io/company/back-market","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":92,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Backend","role_family":"Backend","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Barcelona, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":false},{"name":"Apache Kafka","optional":true},{"name":"ArgoCD","optional":true},{"name":"CircleCI","optional":true},{"name":"Docker","optional":true},{"name":"FastAPI","optional":true},{"name":"GCP","optional":true},{"name":"GitHub","optional":true},{"name":"Go","optional":true},{"name":"Google BigQuery","optional":true},{"name":"Grafana","optional":true},{"name":"Kubernetes","optional":true},{"name":"OpenTelemetry","optional":true},{"name":"PostgreSQL","optional":true},{"name":"Python","optional":true},{"name":"RabbitMQ","optional":true},{"name":"Redis","optional":true},{"name":"Storybook","optional":true},{"name":"Tailwind CSS","optional":true},{"name":"TypeScript","optional":true},{"name":"Vue.js","optional":true}],"status":"live","first_seen_at":"2026-11-05T12:32:26Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-11T14:03:06Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Hi, we’re Back Market.\nWe’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.\nYep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet - and consumers - a break. Our mission is simple: to do more with what we already have.\nAre you ready to join us?\nAbout the team\nYou will be joining the team that owns the systems behind seller after-sales care, including claims, repair or replacement, refunds, seller communications, and the Seller API.\nAs an Experienced Software Engineer , you will build and evolve these products end to end, helping automate resolution flows and move seller actions to provide the best resolution experience for our customers.\nAs a Software Engineer, you will work closely with all members of your squad, and the Staff engineer of your group. \nBi-monthly rituals with your group and the Chapter will allow you to share what works for your squad, learn what works for others, and make sure your technical direction is aligned with the overall vision.\nWhat you will do in this role\nWe’re looking for versatile engineers who show strong ownership and are motivated to take on new challenges across the technical stack while helping us move our technology forward.\nYou will be working in an agile \"build it and run it\" environment where engineering teams build, launch, monitor and support the product that they own. \nDriven by the desire to craft outstanding products, you understand how to deliver seamless user experiences at scale.\nWe are looking for passion in creating systems by producing clean, consistent and well-organised code.\nAs well as a good team player supporting colleagues and creating a learning and sharing environment!\nEnglish must be a no-brainer as you will join an international team dispatched in different locations around the world (US/FR/ES/JP).\nOur technical environment\n Frontend: Vue.js, TypeScript, Nuxt, Storybook, Tailwind\nBackend: Python, FastAPI, Go\nData and messaging: PostgreSQL, Redis, Kafka, RabbitMQ, BigQuery\nInfrastructure: GCP, Kubernetes, Docker, ArgoCD, CircleCI, GitHub, BackStage, Grafana, Open Telemetry\nAs an Experienced Engineer: Produce & Optimize\nWorks autonomously on development tasks within the team's application or service.\n\nDelivers high-quality code on time.\n\nDemonstrates professional collaboration with teammates and peers.\n\nOperates autonomously within the squad's technical scope.\nBackend focus Experienced :\n\n3+ years backend development experience\n\nStrong system design skills\n\nExperience with microservices, distributed systems\n\nUnderstanding of data architecture and APIs\n\nExperience with performance optimization and scalability\n\nFrontend capabilities :\nExperience or knowledge with modern JavaScript frameworks\n\nUnderstanding of state management, routing, API integration\n\nConsiders performance, accessibility, and UX in implementations\n\nFullstack mindset\nEnd-to-end product thinking\n\nCuriosity about the full stack\n\nStrong collaboration and communication skills\n\nAbility to navigate ambiguity across technical domains\n\nRecruitment process\nHR screening - (45 min)\n\nCoding & Testing module - Backend (60 min)\n\nSystem design feature (60 min)\n\nData module (45 min)\n\nTech leadership + Meet your manager ( 75 min)\n\nBM Values (45 min)\n\nHybrid policy - Barcelona office\n3 days / week at the office - Monday is mandatory\nWHY SHOULD YOU JOIN US ?\nAt Back Market, we’re committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives - it’s one of the reasons we’re such a high-scoring certified B Corp company (93.2).\nNo matter your role and seniority level, you’ll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment - with benefits to match, like:\n- A mission driven work environment where your day to day makes an impact on the planet. Seriously.\n- Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.\n- Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.\nAt Back Market, we strive to create a workplace that embodies the world we’re trying to change. We’ve embedded our diversity, equity, and inclusion principles into our DNA - from dedicated staff to employee resource groups to our company values.\nWe know that the perfect background for a role doesn’t mean the perfect fit - we encourage you to apply for a role even if you think you may not have all the qualifications.\nIf reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.","description_format":"text","description_chars":5077,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity","Hybrid work"],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketplaces","Secondhand"],"lifecycle":[{"event":"open","at":"2026-11-05T16:46:09Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":41,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/back-market-experienced-software-engineer-seller-care","json_url":"https://alion.io/job/back-market-experienced-software-engineer-seller-care.json","meta":{"generated_at":"2026-11-11T19:00:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":36634,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6089},"rest":"https://alion.io/mcp/rest/get_company?id=6089"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fback-market-experienced-software-engineer-seller-care"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fback-market-experienced-software-engineer-seller-care"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fback-market-experienced-software-engineer-seller-care"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/back-market-experienced-software-engineer-seller-care\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fback-market-experienced-software-engineer-seller-care"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3817988}},{"tool":"search_jobs","arguments":{"company":"backmarket.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3817988},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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