{"id":3564210,"url":"https://alion.io/job/back-roads-scheduling-coordinator","title":"Scheduling Coordinator","company":{"id":2045069,"name":"Back Roads","domain":"backroads.com","url":"https://alion.io/company/backroads-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Salt Lake City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":75000,"period":"year","method":"role_country_seniority_unknown","sample_n":11684},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-30T00:00:00Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-01T01:38:26Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Who You Are:\nDo you love talking to people and have a passion for travel and being active outdoors? Do you have a deep-rooted desire to help others and prepare them for a positive active travel experience of their own? Do you have great attention to detail and you’re comfortable working in a fast-paced environment? If you answered yes to these three questions, we may have an opportunity for you!\nAbout the role:\nAs a Scheduling Coordinator, you’ll play a key role in bringing Backroads trips to life by coordinating the people and equipment needed to operate trips successfully. You’ll help build and maintain Field Staff and equipment schedules, balancing trip needs, operational logistics, Field Staff experience and preferences, and established scheduling guidelines. With schedules constantly evolving, you’ll anticipate needs, respond to changes, and solve complex logistical challenges to keep trips staffed and equipment moving efficiently.\nThis is a highly collaborative role that works closely with teams across Backroads to align on priorities, troubleshoot scheduling challenges, and communicate changes clearly and thoughtfully. You’ll regularly navigate competing needs and time-sensitive situations, requiring strong judgment, attention to detail, and the ability to see how changes in one area can impact the broader schedule.\nJust as importantly, this role has a meaningful impact on the Field Staff experience. You’ll approach scheduling decisions and communication with kindness, transparency, and consistency, helping Field Staff understand changes and feel supported throughout the scheduling process. Ultimately, you’ll help create schedules that support exceptional trip quality while setting our Field Staff and operational teams up for success.\nWhat you'll be doing:\nOperations Scheduling\nBuild, maintain, and audit equipment schedules to support efficient operations and an exceptional guest experience.\nSchedule unit (van and trailer) loads, drives, unloads, end of season maintenance to move equipment as efficiently as possible\nUnit consolidation - track unit moves and ensure newly moved units are lining up to their new schedule, accounting for newly added trips.\nPartner closely with Operations Managers to align on equipment needs, schedule changes, consolidations, and other logistical considerations.\nServe as the primary Scheduling contact for Operations, providing thoughtful logistics support and clear, timely communication.\nField Staff Scheduling\nPartner with the Scheduling team to build, maintain, and audit Field Staff schedules, balancing business needs with established scheduling guidelines and Field Staff preferences.\nAssign Field Staff to trips and other scheduled work (drives, FAMs, travel, training, etc.), considering factors such as carryover, language skills, experience, availability, preferences, drives, FAMs, travel days, and trainings.\nPartner with Regional Managers (RM’s) to review their regions’ schedules, identify needs, and make thoughtful scheduling decisions.\nMonitor and adjust schedules in response to enrollment changes, trip cancellations or additions, equipment changes, Field Staff availability, and other evolving needs while following established guidelines and parameters.\nRespond to Field Staff scheduling questions with clarity, kindness, empathy, and transparency.\nCommunicate schedule changes via internal systems and email to field staff, ensuring Field Staff and office teams have accurate, timely information.\nWhat you'll need to be successful:\nStrong organizational, analytical, and problem-solving skills, with exceptional attention to detail.\nAbility to prioritize effectively and manage multiple responsibilities in a fast-paced environment with frequently changing needs.\nSound judgment and resourcefulness, with the ability to work independently while collaborating effectively across teams.\nExcellent written and verbal communication skills in English, with the ability to communicate clearly, directly, and empathetically, including when navigating difficult or disappointing conversations.\nA calm, adaptable, and solutions-oriented approach to time-sensitive challenges.\nAbility to handle sensitive employee and performance information with discretion and professionalism.\nProficiency with Microsoft Office, particularly Excel and Word, and demonstrated ability to quickly learn new systems and tools.\nBackroads Field Staff experience is a plus, as is experience in scheduling and logistics, or another complex operational environment.\nWork Environment:\nOn-Site, Salt Lake City, UT \n4 days in-office, 1 day work from home\nAbout the Department:\nLeader Development (LD) oversees the full Field Staff experience, supporting our Trip Leaders and Trip Prep Specialists from recruitment and onboarding through scheduling, development, performance, and ongoing support. We’re passionate about our people, the quality of our trips, and creating an environment where Field Staff feel valued and inspired to grow. The Scheduling team is integral to this work, ensuring our trips are thoughtfully staffed while creating schedules that support both operational needs and Field Staff satisfaction.\nAbout Backroads:\nFounded in 1979, Backroads is the world’s leading guest-focused travel company, offering luxury Biking, Hiking & Walking, and Multi-Adventure Trips for active people of all ages and experience levels. But we’re more than a travel company -we’re pioneers in crafting extraordinary experiences that bring people closer to the world and each other. We blend innovation, precision, and an unrelenting drive for excellence, drawing strength from our roots as a long-standing, family-run, global company. We are dynamic, resilient and invest deeply in our people and our guests. We set the benchmark in active travel and raise it every year.\nWhy Backroads:\nBackroads is built on sustainable growth, a transparent culture and a high-caliber team. We empower employees to deliver exceptional experiences and share our story with pride. You’ll work alongside dedicated, competent and active colleagues in an environment that values collaboration, balance and continual improvement. We move fast, act with integrity and strive for high-quality results.\nBackroads is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.","description_format":"text","description_chars":6380,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Adventure Tourism"],"lifecycle":[{"event":"open","at":"2026-10-31T08:37:10Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":68,"reasons":["conf:4","win:early"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/back-roads-scheduling-coordinator","json_url":"https://alion.io/job/back-roads-scheduling-coordinator.json","meta":{"generated_at":"2026-11-01T09:56:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15214,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2045069},"rest":"https://alion.io/mcp/rest/get_company?id=2045069"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fback-roads-scheduling-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fback-roads-scheduling-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fback-roads-scheduling-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/back-roads-scheduling-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fback-roads-scheduling-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3564210}},{"tool":"search_jobs","arguments":{"company":"backroads.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3564210},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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