{"id":1150223,"url":"https://alion.io/job/backbase-commercial-banking-consultant","title":"Commercial Banking Consultant","company":{"id":18103,"name":"Backbase","domain":"backbase.com","url":"https://alion.io/company/backbase","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":77,"open_postings":7,"ghost_share":0,"stale_share":0.714,"repost_share":0,"time_to_fill_p50_days":60,"computed_at":"2026-09-29T05:45:00Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":68000,"max_usd":178000,"period":"year","method":"role_country_seniority_unknown","sample_n":5972},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Jira","optional":false}],"status":"live","first_seen_at":"2025-03-11T07:34:41Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-30T01:37:12Z","board_verified":true,"closed_at":null,"days_open":567,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":566},"description":"High level job description:\nProvide consultation to the bank on Treasury Management Implementations\nSupport product feature mapping conversation and adaptability to business by providing [US Commercial Banking] expertise to Backbase customers and internally\nSupport client on the configuration and process/workflow of the product \nAssist the bank with their test plans and ensure test coverage.\nCollaborates with other project team members and organizational entities to identify and monitor issues, impacts and dependencies tied to implement the [US Commercial Banking] product for Backbase customers. \nPrepares and conducts informal and formal presentations - as needed.\nContributes to the implementation change management process \nSupports with Production readiness and testing\nAssist client with issues raised during the testing cycle (both during and after Backbase implementation code completion)\nSupport/ perform mapping session with the client to transfer data from the clients legacy system into the Backbase system\nDay to day as Implementation Consultant:\nBackbase Customer Consultant\nAs a Customer Consultant, you'll be the primary point of contact for clients, providing ongoing support and expertise. Your key responsibilities will include:\nAnswering client questions: You'll need to promptly and accurately address inquiries, demonstrating a deep understanding of our products or services. This involves both providing information and troubleshooting issues.\nOffering solutions based on expertise: Beyond just answering questions, you'll proactively identify client needs and propose tailored solutions. This requires leveraging your knowledge to help clients optimize their use of our offerings and achieve their goals.\nBuilding strong relationships: You'll serve as a trusted advisor, building rapport and maintaining a positive, long-term relationship with each client. This involves understanding their unique challenges and acting as their advocate within the company.\nProviding ongoing support: Your role isn't just about one-off interactions. You'll be responsible for continuous engagement, checking in with clients, and ensuring their satisfaction and success over time.\nProject Workflow and Management\nThe project process below outlines a clear and collaborative workflow within Services, from initial client discussions to the final management of tasks.\n1. Initial Requirements & Planning\n Attend client meetings (as needed) to fully understand customer needs and initial requirements.\nCollaborate with the project team to review and align on client requirements.\nProvide industry insights and best practices to inform the project's direction.\nContribute to solution brainstorming, offering input on potential solutions, strategies and approaches.\n2. Requirements Refinement\n The Business Analyst (BA) leads refinement sessions, with the Implementation Consultant (IC) providing support and expertise.\nThe BA and IC align on requirements and solutions before these sessions, ensuring a unified front when discussing with the client.\n3. Request for Feature (RFF) Creation\nAssist in creating RFFs, which document client requirements.\nProject team members can create tickets in Jira to capture and explain specific client needs. Ensure Business value is captured.\n4. RFF Management & Development\nReview RFFs against industry standards and best practices.\nCollaborate with the R&D team to refine RFFs, ensuring they align with our product roadmap and technical capabilities.\nManage the progress of RFFs with R&D, acting as the primary liaison to ensure timely completion.\nCommunicate all requirement updates or changes to the project team to maintain alignment and transparency.\n5. Maintenance & Support\n Create or convert RFFs into maintenance tickets as needed to address ongoing client requirements or issues.","description_format":"text","description_chars":3833,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance"],"lifecycle":[{"event":"open","at":"2026-09-23T17:27:55Z"}],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.1,"p_room":0.28,"age_days":566,"expected_fill_days":60,"reasons":["conf:0","velocity","win:tail","crowd:"],"computed_at":"2026-09-29T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/backbase-commercial-banking-consultant","json_url":"https://alion.io/job/backbase-commercial-banking-consultant.json","meta":{"generated_at":"2026-09-30T04:31:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3228,"day_limit":5000,"remaining_today":1772,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}