{"id":3657299,"url":"https://alion.io/job/backblaze-partner-operations-manager","title":"Partner Operations Manager","company":{"id":37551,"name":"Backblaze","domain":"backblaze.com","url":"https://alion.io/company/backblaze","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":90,"open_postings":12,"ghost_share":0,"stale_share":0.417,"repost_share":0,"time_to_fill_p50_days":55,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"US time zones","utc_offset_min":-8,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":["Bengaluru, India","India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T00:28:28Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-06T11:53:51Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Partner Operations Manager\nRemote (India), with strong overlap with US business hours\nBackblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.\nFounded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.\nBut while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a: Senior Partner Operations Manager.\nAbout the Role\nBackblaze sells through resellers, OEM/ISV and technology partners, and service providers. The systems behind that (Salesforce, the partner platform, deal registration, tiering, MDF) are only partly built. You will own them and build the rest and assist with setting up the enablement program.\nYou will be the person leadership trusts when they ask, \"Is this pipeline number real?\" You will also shape how the partner program runs day to day and how it should run next year. You report to the Head of Partner Operations and Enablement and work closely with the Head of Channel & Partnerships.\nWhat You'll Own\nPartner data and attribution\nBe the source of truth for partner-related Salesforce data: accounts, opportunities, and sourced vs. influenced attribution.\nDefine the attribution rules, document them, and enforce them. Resolve conflicts before they reach a forecast call.\nEstablish and maintain partner data governance standards, including partner classification, account hierarchies, lifecycle stages, ownership assignments, and consistent reporting across Salesforce and the partner platform.\nBuild the dashboards partner leadership and the field use to run the business, not just view it.\nProgram mechanics, built to scale\nRun deal registration end to end, including intake, validation, conflict resolution, and approval, with clear SLAs.\nManage partner application intake, qualification workflows, approvals, enrollment, agreements, and activation tracking across partner segments. Identify bottlenecks and improve time-to-onboard and time-to-first-revenue.\nHelp establish the partner enablement function. Stand up the foundations (onboarding paths, certification tracks, a central asset library, and enablement tracking in the partner platform) and measure adoption and time-to-first-deal so enablement ties to partner outcomes.\nRun tiering, onboarding, certification, and MDF from request to reconciliation. Measure MDF return on investment and report what's working.\nReplace manual steps with Salesforce flows and platform workflows wherever you can.\nCommercial operations and partner support\nOperationalize partner discount structures, SKUs, quoting, distribution transactions, incentives, and partner compensation or credit reconciliation.\nEstablish and manage partner operations support processes, including intake, escalation, issue tracking, resolution SLAs, and coordination with internal teams to resolve registration, billing, access, and program-related issues.\nPartner platform and migration\nOwn day-to-day administration of the partner platform (Impartner or its successor): access, workflows, and Salesforce sync.\nBe the operational lead on the platform migration, working with IT and RevOps on requirements, data mapping, testing, cutover, and reconciliation.\nInsight and business reviews\nBuild the recurring reporting for internal reviews and partner QBRs, including scorecards, pipeline status, and program health.\nTrack program KPIs, call out trends, and bring recommendations to the Head of Partner Operations and Enablement. We expect a point of view, not just a report.\nThe Right Fit\nRequired\n5-8 years in partner, sales, or revenue operations, supporting a channel or partner program.\nAdvanced Salesforce skills: reports, dashboards, flows, and data hygiene. Admin certification is not required.\nHands-on experience running deal registration, tiering, onboarding, or MDF.\nProven ability to fix root causes in data rather than patch symptoms.\nComfort working across several partner types and stakeholder groups at once.\nClear written English. You will write process docs, explain data decisions, and push back on bad inputs.\nStrongly Preferred\nExperience with a PRM platforms and with a platform migration or systems consolidation.\nExperience working US hours from outside the US.\nBackground at a cloud infrastructure, storage, or technical B2B company.\nThis Role Is Not For You If\nYou want a mature, finished program to maintain. Here you shape the systems as you go.\nYou need one partner segment to specialize in. This role covers all of them by design.\nYou're not comfortable saying \"this data is wrong\" and then fixing it yourself.\nLogistics\nRemote (India). Must maintain strong overlap with US business hours.\nReports to: Head of Partner Operations and Enablement\nAt Backblaze, we value being fair and good to our customers, partners, and employees. That's why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.","description_format":"text","description_chars":6024,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Storage","Cloud Storage & File Sharing","Backup & Disaster Recovery"],"lifecycle":[{"event":"open","at":"2026-11-03T02:20:40Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":55,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/backblaze-partner-operations-manager","json_url":"https://alion.io/job/backblaze-partner-operations-manager.json","meta":{"generated_at":"2026-11-06T12:07:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22095,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":37551},"rest":"https://alion.io/mcp/rest/get_company?id=37551"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbackblaze-partner-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbackblaze-partner-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbackblaze-partner-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/backblaze-partner-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbackblaze-partner-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3657299}},{"tool":"search_jobs","arguments":{"company":"backblaze.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3657299},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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