{"id":2394603,"url":"https://alion.io/job/backops-technical-program-manager","title":"Technical Program Manager","company":{"id":3801726,"name":"Backops","domain":"backops.com","url":"https://alion.io/company/backops-2","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Gem","truth_index":null},"role":"Product","role_family":"Product","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":193000,"max_usd":348000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":639},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false}],"status":"live","first_seen_at":"2026-09-01T00:14:49Z","employer_posted_date":"2026-09-01","last_verified_at":"2026-10-15T15:26:48Z","board_verified":true,"closed_at":null,"days_open":44,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":44},"description":"About BackOps\nBackOps AI transforms supply-chain operations with agentic AI that automates complex workflows, freeing teams to focus on what matters most. Headquartered in the San Francisco Bay Area, we foster a culture of innovation, ownership, and measurable impact.\nThe Role\nEngineering is at the size where the hardest problems stop being technical and start being cross-cutting. Work arrives from everywhere. Dependencies between teams get discovered late. Decisions that touch three teams wait on one person's calendar.\nYou would be our first Technical Program Manager, and you would own that layer. Not by adding process, but by building the smallest set of mechanisms that make the org self-coordinating, and then getting out of the way.\nThis role reports to the VP of Engineering with direct exposure to the CTO and the Head of Product. You will not be assembling status reports for a hierarchy. You will be deciding which programs exist and making them land.\nYour Impact\nOwn the operating system this organization runs on: the planning cadence, how work arrives, and how it gets prioritized. Programs are the output. The system is the job.\nSet the program agenda with the VP of Engineering. Decide which programs exist and which do not.\nOwn our top strategic programs end to end, from framing the problem through to the thing being live and working.\nBuild the dependency and risk picture across engineering, product, and customer delivery, and surface problems early enough that they are still cheap to fix.\nFix how work arrives. Reducing unplanned work is one of the highest-leverage things anyone can do here.\nOwn the operational programs that cross every team: incident and escalation design, cloud cost, and how we adopt AI tooling internally.\nDefine the metrics that show whether a program is working, and give leadership a trustworthy read on delivery risk without anyone having to chase it.\nGrow other program managers as the function scales.\nWhat We're Looking For\n10+ years in technical program management, engineering, or a blend, including time at a startup where the process did not exist yet and you built it.\nYou have owned an operating system, not just programs. Planning, intake, and prioritization as a system that keeps working after you stop pushing on it.\nTechnical credibility with senior engineers and architects. You can hold architecture and delivery risk in the same conversation, read a design doc, ask the question that changes the design, and push back on an estimate with reasons. You do not need to write production code. You do need engineers to want you in the room.\nA track record of landing an organization's most important programs across teams that do not report to you.\nExperience growing other program managers, and shaping how an engineering organization works rather than only working inside it.\nClear, compressed written communication. You can put a complicated delivery risk in front of an executive in a paragraph and have them make the right call.\nComfort with genuine ambiguity. Several of the programs above do not exist yet and are yours to define.\nNice to Have\nAI/ML or agentic systems experience, especially the reliability and evaluation problems that come with non-deterministic software.\nYou have built a planning or intake system from scratch and seen it survive a year.\nEnterprise or regulated-customer delivery experience.\nIncident and escalation program design.\nWhat Success Looks Like\nEvery cross-team initiative has an owner, a definition of done, and a status you can trust.\nIntake has a front door, and unplanned work is measured weekly rather than estimated once a year.\nThe org plans and re-plans without it being an event.\nEscalation paths are designed, written down, and used in a real incident.\nSystemic problems get fixed once rather than escalated repeatedly.\nLeadership makes decisions on current information without anyone assembling it by hand.\nWhy BackOps\nA function to define rather than inherit, with the mandate and the executive backing to do it.\nReal scope: you will shape how a fast-growing engineering organization operates.\nSmall team with real autonomy and direct access to founders and customers.\nBacked by exceptional investors and advisors.\nRewards\nCompetitive salary and meaningful equity.\nComprehensive health, dental, and vision coverage.\n401(k) plan, disability insurance, and life insurance.\nFlexible time off.\nDaily meals in the office, and regular team events and offsites.","description_format":"text","description_chars":4473,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible time off","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Logistics","Computer Vision"],"lifecycle":[{"event":"open","at":"2026-10-12T22:18:26Z"}],"visa":[],"liveness":{"score":39,"band":"fade","label":"Fading","p_open":1,"p_active":0.706,"p_room":0.55,"age_days":44,"expected_fill_days":36,"reasons":["conf:2","win:tail"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/backops-technical-program-manager","json_url":"https://alion.io/job/backops-technical-program-manager.json","meta":{"generated_at":"2026-10-15T15:36:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23864,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3801726},"rest":"https://alion.io/mcp/rest/get_company?id=3801726"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbackops-technical-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbackops-technical-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbackops-technical-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/backops-technical-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbackops-technical-program-manager"}]}