{"id":1483123,"url":"https://alion.io/job/badger-inc-collections-specialist","title":"Collections Specialist","company":{"id":1935377,"name":"Badger Infrastructure Solutions","domain":"badgerinc.com","url":"https://alion.io/company/badgerinc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":81,"open_postings":25,"ghost_share":0,"stale_share":0.76,"repost_share":0,"time_to_fill_p50_days":51,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brownsburg, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":84000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2171},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-18T18:51:11Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-11-12T01:27:24Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"The Collections Specialist is responsible for managing and collecting outstanding accounts receivable from customers and playing a critical role in maintaining the company's cash flow and minimizing bad debt. This role involves direct communication with clients to negotiate payment plans, resolve billing issues, and ensure timely receipt of payments.\nThe compensation for this position will be commensurate with education or work experience.\nWhat You'll Be Doing:\nProtects Badgers Accounts Receivable assets using good judgment and risk assessments. \nEmails and calls customers to collect past due balances according to portfolio assignment.\nRecords collection information on customer’s accounts in databases.\nCreates promises to pay in database when confirmed payment commitments are received.\nResponsible for customer account maintenance and ensuring needed updates are implemented in databases.\nCollaborates with internal and external customers to find resolution of delinquent invoices and all discrepancies. \nCollects payments via credit card via phone or email following guidelines.\nManages customer accounts: research, reconciling, and finding resolution of balances, unapplied payments, and assists cash applications with ensuring proper application of payments. \nProvides support and shares knowledge while maintaining excellent communication with area managers, billing, contracts, management and other departments. \nWhat You'll Need for Success:\nBachelor’s Degree in Accounting, Finance or a relevant field; or the equivalent work experience. \n2+ years of experience in B2B Collections preferred.\nProficient communication, interpersonal and organizational skills are vital to the role. \nKnowledge of accounting principles, practices, and applications. \nAdvanced knowledge of MS Office, including Excel.\nThe role requires mobility within work environments, use of office equipment, lifting up to 20 pounds, clear vision and hearing, effective communication skills, and occasional travel for meetings and training sessions.\nIf you feel you don’t have the experience listed above, but still think you are qualified for the job, we encourage you to apply for consideration.\nWhat 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