{"id":3659299,"url":"https://alion.io/job/badger-infrastructure-solutions-operations-supervisor-5","title":"Operations Supervisor","company":{"id":1935377,"name":"Badger Infrastructure Solutions","domain":"badgerinc.com","url":"https://alion.io/company/badgerinc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":84,"open_postings":29,"ghost_share":0,"stale_share":0.621,"repost_share":0,"time_to_fill_p50_days":51,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fort McMurray, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T19:25:39Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-08T15:47:51Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"The Operations Supervisor is an integral leader within the operations team, responsible for ensuring the safe, efficient, and effective execution of daily operations. Key responsibilities include enforcing safety standards, onboarding and developing new operators, supporting customer satisfaction, and maintaining operational excellence. This position also contributes to business development efforts by identifying growth opportunities, fostering client relationships, and supporting the continued expansion of the operation.\nThe compensation for this role will be commensurate based on education and/or experience.\nRESPONSIBILITES\nWhat You'll Be Doing:\nAssists with dispatching units and schedule projects daily. \nCommunicates with clients, with a customer service focus daily. \nBuilds relationship with potential, new and existing customers- with a focus on increasing Badger’s sales revenues and customer retention. \nAssists with project related biddings and proposals.\nDrives new business development and revenue growth by identifying opportunities with Indigenous communities and organizations, building trusted relationships that are mutually beneficial. \nSupports and improves business development daily. \nReviews operator’s daily paperwork (Daily trip ticket, FLRA, DOT logs). \nEnsures that operators are following Badger’s maintenance polices procedures. \nDelivers material to the units in the field if required. \nAssists and supports with monthly safety meeting which includes preparing the agenda. \nPerforms daily onsite safety inspections. \nEnsures that utility dig preauthorization (ex: 811-DIG) is complete.\nQUALIFICATIONS\nWhat You'll Need For Success:\nEducation: High School Diploma or equivalent. \nPrevious experience required in one of the following industries: Vacuum / Pump Trucks, Commercial Underground Construction, Trucking/Fleet Management, Sewer / Water Line, Underground Utilities, Waste, Equipment Rentals. \nValid Class 3 or 1 preferred. \nSupervisory experience required. \nMechanical skills preferred. \nSales experience preferred. \nComputer skills and strong organizational skills required, with a preference for Oracle or similar system. \nExcellent interpersonal and communication skills, a positive attitude, and a willingness to take on new challenges. \nPhysically capable of 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