{"id":3755097,"url":"https://alion.io/job/bae-systems-application-support-practitioner","title":"Application Support Practitioner","company":{"id":35771,"name":"BAE Systems","domain":"baesystems.com","url":"https://alion.io/company/baesystems","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"A","score":88,"open_postings":76,"ghost_share":0,"stale_share":0.697,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":51722,"max":null,"currency":"GBP","period":"year","gross":null,"usd_annual":69632},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"MuleSoft","optional":false},{"name":"Red Hat","optional":false},{"name":"SSIS","optional":false},{"name":"Apex","optional":true}],"status":"live","first_seen_at":"2026-11-04T12:00:00Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-07T02:19:54Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Title: Application Support Practitioner\nLocation: Warton/Samlesbury, 3 days per week on site depending on business needs, with occasional travel to RAF bases within the UK.\nWe offer a range of hybrid and flexible working arrangements - please speakto your recruiter about the options for this particular role\nSalary: £51,722+ (DOE)\nWho we are:\nJoin BAE Systems and you’ll be part of something bigger. As a valued member of our global colleague network, you’ll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You’ll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us.\nFrom the depths of the ocean, to the far reaches of space, there’s no limit to where a career at BAE Systems could take you.\nJob Description:\nYou’ll be responsible for the day-to-day support, maintenance, and continuous improvement of business-critical applications within the Maintenance and Support Systems CompetencyCentre (M&SSCC). This includes triaging and prioritising incidents and service requests to meet SLAs, while proactivelymonitoring application performance and availability to prevent disruption.\nYou’ll work closely with development teams, third-party suppliers, and end users to ensure swift resolution of issues, drive service improvements, and maintain high levels of system reliability and user satisfaction.\nCore duties:\nRapidly investigate, diagnose, and resolve application incidents within agreed SLAs, taking ownershipthrough to resolution and engaging development teams and third-party vendors where necessary to minimise business impact\nProactivelymonitor application health, performance, and availability, leveraging strongtechnical understanding of underlying operating systems and integrations. Deliver regular patching, upgrades, and preventative maintenance to ensure stability and security\nProvide high-quality second-line support to end users, ensuring clear communication and timely resolution of issues. Build and maintain a robust knowledge base to support long-term service continuity and operational resilience\nDeliver reliable second-line support across a portfolio of Air Maintenance & Support Systems applications, ensuring consistent service performance and alignment with operational requirements\nIdentify trends, recurring issues, and opportunities for optimisation, driving service improvements, process enhancements, and increased efficiency across the application support function\nEssential Skills:\nConsiderable technical and analyticalcapability with hands-onexperience across Red Hat Linux environments and Oracle-based systems, supporting troubleshooting, performance analysis, and system stability in complexenterprise landscapes.\nFamiliar with modern integration technologies including MuleSoft, APIs, SSIS, and microservices architectures, with an understanding of how distributed systems interact and exchange data across enterprise platforms.\nStructured and methodical problem-solving approach, applying logical analysisand root cause investigation techniques to diagnose issues efficiently and deliver sustainable resolutions in high-pressure environments.\nM&SSCC (Maintenance and Support Services Coordination Centre) team\nThe M&SSCC (Maintenance and Support Services Coordination Centre) team is responsible for delivering comprehensive maintenance and support services for aircraft operations worldwide. Additionally, the team ensures seamless coverage over various systems, driving growth and integrating technologies tailored to meet the unique needs of each customer. As subject matter experts (SMEs), the team addresses inquiries, troubleshoots issues, and provides valuable insights to enhance software functionality and performance. Ultimately, the M&SSCC team plays a crucial role in shaping the future of aircraft maintenance and support services on a global scale.\nWhy BAE Systems?\nHere you’ll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidenceand be empowered to be your best. You’ll be recognised for your contribution and enjoy rewards tailored to what’s most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strongsense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make.\nA place where everyone can thrive:\nWe’re committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do.\nPlease be aware that many roles at BAE Systems are subject to both security and export controlrestrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the rolesyou are eligible to perform within the organisation. All applicantsmustas a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicantsmusttypically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.\nClosing Date: 18th November 2026\nWe reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.\nInformation technology\nExperienced professionals","description_format":"text","description_chars":5763,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Combat Aircraft","Naval Systems","Defense Manufacturing"],"lifecycle":[{"event":"open","at":"2026-11-04T16:40:28Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":14,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":{"stated_usd_annual":69632,"is_top_pay":false},"html_url":"https://alion.io/job/bae-systems-application-support-practitioner","json_url":"https://alion.io/job/bae-systems-application-support-practitioner.json","meta":{"generated_at":"2026-11-07T04:00:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9734,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":35771},"rest":"https://alion.io/mcp/rest/get_company?id=35771"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbae-systems-application-support-practitioner"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbae-systems-application-support-practitioner"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbae-systems-application-support-practitioner"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bae-systems-application-support-practitioner\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbae-systems-application-support-practitioner"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3755097}},{"tool":"search_jobs","arguments":{"company":"baesystems.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3755097},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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