{"id":2121353,"url":"https://alion.io/job/baesystems-support-engineer","title":"Support Engineer","company":{"id":35771,"name":"BAE Systems","domain":"baesystems.com","url":"https://alion.io/company/baesystems","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Leeds, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":110000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":538},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"PowerShell","optional":false},{"name":"TCP/IP","optional":false}],"status":"live","first_seen_at":"2026-09-02T12:00:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-09T23:03:13Z","board_verified":true,"closed_at":null,"days_open":37,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":37},"description":".\nJob Title: Support Engineer\nLocation:: Leeds, London, Gloucester, will have to be willing to travel to Leeds or London in line with business requirements\nWe offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role\nGrade GG10\nWhat you’ll be doing -\nDeveloping, configuring, deploying, and supporting our solution services.\nWriting scripts and other automation to enable future re-use.\nDocumenting deployed systems, scripts, and other working practices to enable re-use.\nSupporting the business and their clients with changing requirements\nImproving security, confidentiality, and integrity of the solutions and designs through compliance with relevant legislation and regulations. Working with peers to design, implement, and operate controls and adopt management strategies.\nProviding product and service direction to the Service Management team and implementing these as part of the self-organizing team.\nReviewing, establishing, and adhering to appropriate governance and configuration control using industry standards and best practices.\nDriving issue resolution and resolving underpinning problems.\nWorking with suppliers, team members, and 3rd party suppliers to continuously improve delivery.\nDocumenting technical business requirements/problems into a format that business stakeholders can understand.\nYour skills and experiences\nStrong experience of working within an IT Service/Support function.\nKnowledge of IT technologies, including PowerShell scripting, VBA scripting, TCP/IP networking (non negotiable)\nExperience of working with 3rd Party IT service suppliers and partners.\nExperience of working within large, matrixed organisations.\nExcellent verbal and written communication skills, including the ability to explain technical concepts and technologies to multiple stakeholders.\nDemonstrated ability to develop and implement innovative solutions.\nDraws upon past or previous experience and makes judgements to resolve problems for scenarios that may not be covered by standard procedures.\nApplies subject matter knowledge to local problems or issues.\nHistory of making evaluative judgments of both factual and qualitative information drawn from a variety of sources.\nPlease note due to the nature of the work, you must hold UKSC to be considered for this position\nBenefits\nAs well as a competitive pension scheme, BAE also offers employee share plans, an extensive range of flexible discounted health, wellbeing & lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive\nWe're a collaborative and forward-thinking team focused on delivering great digital services and continually improving the experience for our users. As our digital services continue to grow, you'll have the opportunity to contribute to high-profile initiatives, drive positive change, and help shape how technology supports the organisation's future.\nWhy BAE Systems?\nThis is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.\nPlease be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.\n.\nEngineering\nExperienced professionals","description_format":"text","description_chars":4295,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-08T23:59:44Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Graduate Trainee, Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Graduate Trainee; Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-08T06:20:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":1,"p_active":0.652,"p_room":0.55,"age_days":36,"expected_fill_days":29,"reasons":["conf:2","win:tail","comp:brand"],"computed_at":"2026-10-09T06:01:00Z"},"pay":null,"html_url":"https://alion.io/job/baesystems-support-engineer","json_url":"https://alion.io/job/baesystems-support-engineer.json","meta":{"generated_at":"2026-10-10T01:37:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2891,"day_limit":5000,"remaining_today":2109,"minute_limit":60,"resets_at":"2026-10-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":35771},"rest":"https://alion.io/mcp/rest/get_company?id=35771"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbaesystems-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbaesystems-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbaesystems-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/baesystems-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbaesystems-support-engineer"}]}