{"id":2962429,"url":"https://alion.io/job/bai-communications-account-manager-colocation","title":"Account Manager Colocation","company":{"id":2553511,"name":"BAI Communications","domain":"baicommunications.com","url":"https://alion.io/company/baicommunications","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":129000,"period":"year","method":"role_country_seniority_unknown","sample_n":62},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-20T13:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-23T19:12:26Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Manage key colocation customers, drive revenue growth and help shape Australia's critical communications infrastructure.\n\nWHY BAI COMMUNICATIONS\nIt’s an exciting time to be part of BAI Communications. Building on our achievements in broadcasting, telecommunications and critical communications, we continue to expand our operations, helping connect people and support communities.\n\nWe operate one of the world’s most extensive broadcast networks, delivering fully managed television and radio services to 99% of the Australian population. During crises such as natural disasters, national broadcasters depend on BAI to maintain vital communications, while emergency services trust us to keep them connected and informed.\n\nAs 5G technology transforms connectivity, BAI is leveraging global experience to enable comprehensive coverage in challenging environments—buildings, tunnels, stadiums, and high-density areas. This expertise positions us at the forefront of intelligent, connected infrastructure development across Australia.\n\nOur acquisition of Titan ICT has strengthened our mission-critical capabilities, adding deep expertise in mining, resources, and energy industries. This expansion enables us to deploy robust solutions across Australia’s most demanding operational environments.\n\nDiscover more through BAI360, our virtual tour platform. \n\nLET’S EXPLORE THE ROLE\nAs Account Manager, you'll be responsible for managing and growing a portfolio of strategic customers across BAI's telecommunications and infrastructure business. Working closely with carriers, enterprise customers, government agencies and critical communications stakeholders, you'll identify growth opportunities, strengthen customer relationships and support the delivery of telecommunications and colocation solutions that help keep Australia connected.\n\nKey Responsibilities\nAct as the primary point of contact for radiocommunications customers across BAI's colocation portfolio\nManage new site applications, equipment upgrades, renewals, licence variations and access requests from initiation through to completion\nBuild and maintain strong relationships with customer stakeholders at operational and management levels\nPrepare, present and negotiate commercial proposals aligned with BAI's pricing frameworks\nIdentify opportunities to expand services, increase capacity and grow revenue within existing accounts\nMonitor account performance, pipeline activity and revenue outcomes, providing regular reporting and insights\nResolve customer issues and escalations in partnership with internal stakeholders\nMaintain accurate customer, commercial and pipeline data within Salesforce\nSupport colocation growth initiatives and contribute to continuous improvement of customer lifecycle processes\nStay informed on telecommunications infrastructure trends, industry developments and market opportunities\n\nLET'S HEAR ABOUT YOU\nYou'll bring strong commercial acumen, a customer-first mindset and a passion for building long-term relationships. Whether your background is in telecommunications sales, account management, network infrastructure or colocation environments, you'll be comfortable identifying opportunities, managing complex stakeholder relationships and delivering commercial outcomes.\n\nTo be successful, you'll have:\nCurrent experience in Account Management, Business Development, Customer Success or Sales within telecommunications, technology, network infrastructure, colocation or critical communications environments.\nProven success managing customer relationships and achieving revenue growth targets.\nStrong commercial and negotiation skills, with experience developing proposals, managing renewals and supporting contract discussions.\nAn understanding of telecommunications networks, connectivity solutions, carrier environments, colocation services or shared infrastructure models.\nExperience working with enterprise, government, carrier, utility or critical infrastructure customers.\nThe ability to identify customer needs and translate them into practical commercial and technical solutions.\nStrong stakeholder management skills, with the ability to collaborate across technical, operational and commercial teams.\nExperience managing sales pipelines, forecasting and customer activity through CRM platforms such as Salesforce.\nExcellent communication, presentation and relationship-building capabilities.\nKnowledge of the Australian telecommunications market and infrastructure ecosystem is highly regarded.\n\nBENEFITS & CULTURE\nAt BAI, we value diversity and welcome applications from Aboriginal and Torres Strait Islander peoples, culturally diverse communities, people with disability, and LGBTQIA+ individuals.\nGuided by our principles—One BAI Team, Customer First, Adapt and Learn, and Drive Sustainable Growth—we create an environment where you can thrive.\nWhy join us?\nInclusive culture supported by a DEI strategy, Champion Network, Diversity Council membership, and regular events.\nStrong focus on development with a performance framework and LinkedIn Learning access.\nFlexible work options, gender-neutral parental leave, study and volunteer leave.\nRecognition programs for high performance and peer appreciation.\nCorporate discounts and novated leasing via SG Fleet.\nA referral program that reflects our positive culture.\n\nBAI is committed to inclusive recruitment. If you need adjustments or alternative application options, please contact recruitment(at)baicommunications.com.\n\nWant to learn more? Hit apply now!\n#OneBAIteam #CustomerFirst #DriveGrowth #Adapt&Learn #LI-BAI #Hiring #baipeople\n\nAgencies, please note: All BAI vacancies are managed by our internal Talent Acquisition Team. Should external assistance be required we will contact our preferred agency partners, Thank you.","description_format":"text","description_chars":5792,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Growth opportunities","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mobile Networks"],"lifecycle":[{"event":"open","at":"2026-10-20T23:14:29Z"}],"visa":[],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":2,"expected_fill_days":25,"reasons":["conf:1","urgency","win:early"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/bai-communications-account-manager-colocation","json_url":"https://alion.io/job/bai-communications-account-manager-colocation.json","meta":{"generated_at":"2026-10-23T19:29:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":539,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2553511},"rest":"https://alion.io/mcp/rest/get_company?id=2553511"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbai-communications-account-manager-colocation"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbai-communications-account-manager-colocation"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbai-communications-account-manager-colocation"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bai-communications-account-manager-colocation\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbai-communications-account-manager-colocation"}]}