{"id":2093636,"url":"https://alion.io/job/baker-hughes-lead-services-specialist-technical-support","title":"Lead Services Specialist - Technical Support","company":{"id":1758363,"name":"Baker Hughes","domain":"bakerhughes.com","url":"https://alion.io/company/bakerhughes","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":94,"open_postings":50,"ghost_share":0,"stale_share":0.42,"repost_share":0.02,"time_to_fill_p50_days":18,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Support","role_family":"Support","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Leduc, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":127000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T15:55:26Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-27T09:43:41Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Lead Services Specialist - Technical Support\n\nAre you passionate about optimizing production performance through artificial lift technology?\nWould you like to collaborate with customers and engineering teams to solve complex ESP challenges and maximize asset value?\nJoin our Artificial Lift Team\nOur Artificial Lift team partners with customers to optimize production performance throughout the life of their wells. By combining industry expertise, engineering excellence, and advanced technologies, we help operators improve reliability, maximize production, and achieve their operational objectives.\n Partner with the best\nAs a Lead Services Specialist - Technical Support, you will provide technical expertise supporting the design, optimization, and performance of Electrical Submersible Pumping (ESP) systems throughout their lifecycle. Working closely with customers, Account Managers, Production Engineers, Field Service personnel, Reliability Engineers, and the ARMO organization, you will develop fit-for-purpose artificial lift solutions that maximize production, reliability, and asset value.\nThis role combines engineering analysis, customer engagement, and operational problem-solving to address complex production challenges while delivering high-quality technical support and exceptional customer service.\nAs a Lead Services Specialist - Technical Support, you will be responsible for:\nDesigning and optimizing ESP systems based on well conditions, production targets, and operational requirements.\nAnalyzing production and well performance data to evaluate ESP system effectiveness and identify optimization opportunities.\nProviding technical support to customers, Production Engineers, Account Managers, Field Service personnel, and ARMO teams.\nTroubleshooting ESP system performance issues and supporting root cause analysis and corrective action development.\nDeveloping technical recommendations to improve production, reliability, and operational efficiency.\nDelivering customer presentations, technical training sessions, and technology updates.\nPreparing technical reports, engineering documentation, case studies, and technical papers.\nCollaborating with product, reliability, manufacturing, and service delivery teams to improve technology performance and customer outcomes.\nDriving continuous improvement initiatives that enhance engineering efficiency, service quality, and operational excellence.\nPromoting a strong culture of safety, quality, and customer satisfaction.\nFuel your passion\nTo be successful in this role you will:\nHave a Bachelor's degree in Engineering, or an Engineering Technology Diploma with relevant oil and gas industry experience.\nDemonstrate knowledge of artificial lift systems, production engineering principles, and ESP applications.\nPossess strong analytical, troubleshooting, and problem-solving capabilities.\nHave excellent written, verbal, and presentation communication skills.\nDemonstrate strong organizational and time-management skills with the ability to manage multiple priorities.\nBe self-motivated with a passion for continuous improvement and delivering exceptional customer results.\nDemonstrate a commitment to teamwork, professional development, and service excellence.\nHave oil and gas production experience, which would be considered an advantage.\nHave 0-5 years of relevant industry experience; entry-level candidates will be considered.\nBe able to work full-time onsite.\nBe legally authorized to work without company sponsorship now or in the future.\nWork in a way that works for you\nWe recognize that everyone is different and that the way people want to work and deliver at their best is different for everyone too. We strive to create an environment where our employees can be successful while balancing personal and professional priorities.\nWorking with us\nOur people are at the heart of what we do at Baker Hughes. We know we are better when all of our employees are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.\nWorking for you\nOur innovations have transformed the energy industry for more than a century. To continue shaping the future of energy, we invest in our people and reward those who embrace challenge, demonstrate leadership, and drive meaningful results for our customers.\n Join us, and you can expect:\nContemporary work-life balance policies and wellbeing activities.\nComprehensive private medical care options.\nSafety net programs and life insurance.\nTailored financial programs.\nAdditional elected or voluntary benefits.\nBaker Hughes will only employ those who are legally authorized to work in the country in which the position is based. We will not provide visa sponsorship or employment authorization for this position.\nThe Baker Hughes internal title for this role is: Services Specialist - Technical Support","description_format":"text","description_chars":4988,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Petroleum & Mining Engineering","Oil & Gas"],"lifecycle":[{"event":"open","at":"2026-10-08T15:55:26Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":0.9,"p_active":0.813,"p_room":0.55,"age_days":18,"expected_fill_days":18,"reasons":["conf:72","velocity","win:tail","comp:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/baker-hughes-lead-services-specialist-technical-support","json_url":"https://alion.io/job/baker-hughes-lead-services-specialist-technical-support.json","meta":{"generated_at":"2026-10-27T09:54:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11274,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1758363},"rest":"https://alion.io/mcp/rest/get_company?id=1758363"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbaker-hughes-lead-services-specialist-technical-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbaker-hughes-lead-services-specialist-technical-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbaker-hughes-lead-services-specialist-technical-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/baker-hughes-lead-services-specialist-technical-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbaker-hughes-lead-services-specialist-technical-support"}]}