{"id":3319614,"url":"https://alion.io/job/baker-hughes-quality-manager-services","title":"Quality Manager Services","company":{"id":1758363,"name":"Baker Hughes","domain":"bakerhughes.com","url":"https://alion.io/company/bakerhughes","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":96,"open_postings":58,"ghost_share":0,"stale_share":0.362,"repost_share":0.017,"time_to_fill_p50_days":18,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Aberdeen, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":95000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":35},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T07:11:04Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-28T20:51:02Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Quality Manager - Services\nAre you passionate about driving quality excellence and continuous improvement?\nWould you like to lead quality initiatives that enhance customer outcomes and operational performance?\nJoin our team\nBaker Hughes is a global energy-technology company operating in more than 120 countries. We deliver innovative solutions that make energy safer, cleaner, and more efficient. Our Services organization is committed to delivering high-quality products and services while fostering a culture of continuous improvement, customer focus, and operational excellence.\nPartner with the best\nAs a Quality Manager - Services UK, you will lead quality assurance and continuous improvement activities across the service lifecycle. You will be responsible for driving quality performance across onshore and offshore operations, supporting customer satisfaction, reducing operational risks, and ensuring quality is embedded throughout project execution and service delivery.\nYou will lead a team of quality professionals while collaborating with customers, operational teams, and global stakeholders to strengthen quality culture and support business objectives.\nAs a Quality Manager - Services UK, you will be responsible for:\nProviding leadership, guidance, and support to quality teams to effectively plan, monitor, and execute quality activities.\nTaking ownership of Quality Assurance across onshore and offshore operations to ensure products and services consistently meet customer and business requirements.\nMeasuring, analyzing, and improving Cost of Poor Quality (CoPQ) through targeted continuous improvement initiatives.\nLeading customer issue resolution processes, including investigations, root cause analysis, corrective actions, and preventative measures.\nSupporting the reduction of Non-Productive Time (NPT), quality events, and customer complaints through proactive quality management practices.\nMonitoring quality KPIs and performance metrics to identify trends, improvement opportunities, and corrective actions.\nDeveloping and implementing action plans to improve quality performance across the region.\nCollaborating with global cross-functional teams to strengthen quality processes, governance, and operational consistency.\nDriving a culture of continuous improvement, operational excellence, and customer focus throughout the organization.\nSupporting compliance with applicable quality requirements, standards, and business processes.\nPromoting the use of lessons learned and best practices to improve future performance and customer outcomes.\nFuel your passion\nTo be successful in this role, you will:\nDemonstrate proven experience in Quality Management within an industrial, engineering, manufacturing, service, or energy environment.\nHave experience leading, coaching, and developing teams within a matrix organization.\nPossess strong analytical, problem-solving, and process improvement capabilities.\nDemonstrate the ability to effectively manage customer concerns and support continuous improvement initiatives.\nBe comfortable interpreting performance data and using insights to drive business improvements.\nPossess strong verbal and written communication skills.\nDemonstrate effective stakeholder management and cross-functional collaboration skills.\nHave excellent report writing, presentation, and communication abilities.\nBe capable of managing multiple priorities while maintaining focus on customer and business objectives.\nWork in a way that works for you\nWe recognize that everyone works differently and that flexibility helps people perform at their best. This role involves close collaboration with operational teams, customers, and global stakeholders to support quality excellence across the Services organization.\nWorking with us\nOur people are at the heart of everything we do at Baker Hughes. We believe we achieve better outcomes when our employees are developed, engaged, and supported to bring their authentic selves to work. We invest in wellbeing, professional development, and leadership growth at every level of the organization.\nWorking for you\nWe offer a competitive benefits package aligned with local market standards, including:\nWork-life balance and wellbeing programs\nComprehensive private medical care options\nLife insurance and disability programs\nTailored financial programs\nAdditional voluntary or elective benefits\nThe Baker Hughes internal title for this role is: Quality Senior Team leader - Quality Management","description_format":"text","description_chars":4482,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Petroleum & Mining Engineering","Oil & Gas"],"lifecycle":[{"event":"open","at":"2026-10-27T07:11:04Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":18,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/baker-hughes-quality-manager-services","json_url":"https://alion.io/job/baker-hughes-quality-manager-services.json","meta":{"generated_at":"2026-10-28T21:49:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29708,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1758363},"rest":"https://alion.io/mcp/rest/get_company?id=1758363"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbaker-hughes-quality-manager-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbaker-hughes-quality-manager-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbaker-hughes-quality-manager-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/baker-hughes-quality-manager-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbaker-hughes-quality-manager-services"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3319614}},{"tool":"search_jobs","arguments":{"company":"bakerhughes.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3319614},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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