{"id":3600445,"url":"https://alion.io/job/baker-hughes-technical-support-specialist-drilling-services","title":"Technical Support Specialist – Drilling Services","company":{"id":1758363,"name":"Baker Hughes","domain":"bakerhughes.com","url":"https://alion.io/company/bakerhughes","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":99,"open_postings":86,"ghost_share":0,"stale_share":0.221,"repost_share":0.058,"time_to_fill_p50_days":17,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dhahran, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-31T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-31T00:00:00Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"Technical Support Specialist Drilling Services\nAre you passionate about optimizing clients drilling program\nDo you like to work with cutting-edge drilling technology\nJoin our Drilling Services Team!\nOur Oilfield Services Team is assembling and testing the latest products of oilfield equipment which is beating heart of our work.\nWe collaborate with our development teams in science mechanical and electrical engineering physics geoscience to develop innovative drilling tools.\nPartner with the best\nAs a Technical Support Specialist you will provide resolution to a diverse scope of complex problems at the well site where analysis of data requires having a broad knowledge of the product lines tools and services. Youll have access to innovative equipment to effectively monitor our well sites. You will work under minimal supervision with the Directional Drilling team.\nAs a Technical Support Specialist Drilling Services you will be responsible for:\nDeliver reactive MWD/LWD technical support across all Baker Hughes Drilling Services products and services.\nProvide training and mentorship to Field Service Engineers (FSEs) Remote Operators (ROs) and junior Technical Support Engineers.\nActively contribute to knowledge sharing and lessons learned across\nSupport the field testing and integration of new technologies.\nParticipate in and promote knowledge management initiatives within Drilling Services.\nServe as a liaison between regional teams and global groups for technology development and enhancement.\nDrive continuous improvement in the performance of Drilling Services tools and services.\nEnsure adherence to Baker Hughes global standards policies and procedures across all supported areas.\nComply with and promote the companys Health Safety & Environment (HS&E) Management System.\nFuel your passion\nTo be successful in this role you will:\nHave a minimum of a Bachelors degree in Engineering with major in Electrical mechanical or petroleum Engineering preferred\nHave previous experience with Baker Hughes for 2 years of experience of experience in technical support for LWD/MWD\nhave 10 years of experience as a field engineer/specialist in drilling services MWD/LWD\nHave strong communication and inter-personal skills\nDemonstrate good teamwork\nWork in a way that works for you\nWe recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone this role we can offer the following flexible working patterns:\n Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive\nWorking with us\nOur people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce train and reward talent and develop leaders at all levels to bring out the best in each other.\nWorking for you\nOur inventions have revolutionized energy for over a century. But to keep going forward tomorrow we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us and you can expect:\n Contemporary work-life balance policies and wellbeing activities\n Comprehensive private medical care options\n Safety net of life insurance and disability programs\n Tailored financial programs\n Additional elected or voluntary benefits\n\nRequired Experience:\nIC","description_format":"text","description_chars":3537,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Petroleum & Mining Engineering","Oil & Gas"],"lifecycle":[{"event":"open","at":"2026-11-02T08:18:00Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":17,"reasons":["seen:4","velocity","win:early","comp:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/baker-hughes-technical-support-specialist-drilling-services","json_url":"https://alion.io/job/baker-hughes-technical-support-specialist-drilling-services.json","meta":{"generated_at":"2026-11-04T12:49:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19337,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1758363},"rest":"https://alion.io/mcp/rest/get_company?id=1758363"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbaker-hughes-technical-support-specialist-drilling-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbaker-hughes-technical-support-specialist-drilling-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbaker-hughes-technical-support-specialist-drilling-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/baker-hughes-technical-support-specialist-drilling-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbaker-hughes-technical-support-specialist-drilling-services"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3600445}},{"tool":"search_jobs","arguments":{"company":"bakerhughes.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3600445},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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