{"id":3711913,"url":"https://alion.io/job/baker-tilly-sage-hcm-implementation-support-consultant","title":"Sage HCM Implementation & Support Consultant","company":{"id":6269,"name":"Baker Tilly","domain":"bakertilly.com","url":"https://alion.io/company/baker-tilly-us","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":96,"ghost_share":0.01,"stale_share":0.771,"repost_share":0.021,"time_to_fill_p50_days":28,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Finance","role_family":"Finance","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":true}],"status":"live","first_seen_at":"2026-11-03T23:37:00Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-10T03:20:08Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Overview\nBaker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.\nBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com orjoin the conversation on LinkedIn, Facebook and Instagram.\nPlease discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.\nBaker Tilly is an equal opportunity/affirmativeaction employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.\nAny unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency (\"search firm\") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.\nJob Description:\nAre you interested in joining one of the fastest growing professional services firms in the nation?\nDo you enjoy helping customers embrace technology to elevate their business and customer satisfaction?\nIf yes, consider joining Baker Tilly Advisory Group, LP (BT) as a Sage HCM Implementation & Support Consultant! At BT your main responsibilities will include leading client implementations and providing ongoing functional and technical support for Sage HCM solutions.\nThis is a client-facing role responsible for guiding customers through the full implementation lifecycle-from requirements gathering and system configuration through testing, training, go-live, and post-implementation support. You will also work with existing clients to troubleshoot issues, optimize their Sage HCM environments, and help them get greater value from the system.\nThe ideal candidate has hands-on HCM implementation experience, understands HR and payroll processes, enjoys solving complex system and configuration issues, and can confidently guide clients through both implementation and ongoing support.\nAs one of the fastest growing firms in the nation, BT has the ability to offer you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development.\nWhat we’re looking for:\nWe’re looking for more than someone who knows how to navigate an HCM system. We want a consultant who can listen to a client’s requirements, understand the underlying business process, determine the appropriate system configuration, and guide the client to a successful outcome.\nThe successful candidate will be comfortable moving between new implementations, client training, configuration projects, troubleshooting, and ongoing support. They will take ownership of client issues, communicate clearly, and develop the expertise necessary to become a trusted advisor to our Sage HCM clients.\nWhat success looks like:\nSuccess in this role means:\nImplementations are delivered accurately and clients are prepared for go-live\nClient issues are investigated thoroughly and resolved efficiently\nClients understand how to effectively use and administer Sage HCM\nConfiguration decisions are well documented and aligned with client requirements\nClients view the consultant as a knowledgeable and dependable partner\nOpportunities to improve client processes and Sage HCM utilization are proactively identified\nDoes this describe you?\nYou want to work for a leading professional services firm whose owners have both their clients’ and employees’ best interests in mind and are transparent in their decisions \nYou want to grow professionally and develop your client service and technical skills to build a career with endless opportunities now, for tomorrow \nWhat you will do:\nBe a trusted member of the engagement team and responsible for: \nSage HCM Implementation \nLeading or supporting Sage HCM implementations for new clients \nConducting client discovery sessions to understand HR, payroll, timekeeping, and business requirements \nTranslating business requirements into effective Sage HCM configurations \nConfiguring employee structures, organizational hierarchies, policies, workflows, security, timekeeping, and other HCM functionalities \nAssisting with employee data conversion, validation, and migration \nConfiguring and testing workflows, approvals, notifications, and business processes \nSupporting integrations between Sage HCM and payroll, accounting, benefits, timekeeping, and other third-party applications \nFollowing implementation plans and managing assigned implementation tasks and deliverables \nCoordinating user acceptance testing and assisting clients with identifying and resolving issues before go-live \nSupporting clients’ go-live activities and transitioning customers into ongoing support \nClient Support & Optimization \nProviding ongoing functional and technical support to Sage HCM clients \nTroubleshooting employee setup, timesheets, workflows, security, reporting, configuration, and system errors \nResearching issues, identifying root causes, and providing clients with clear resolutions \nAssisting clients with configuration changes as their organizations and processes evolve \nReviewing existing Sage HCM environments and recommending improvements or best practices \nManaging client support requests and communicating status, next steps, and resolutions \nEscalating software defects or complex technical issues to Sage or other appropriate resources when necessary \nMaintaining clear documentation of client configurations, issues, and resolutions \nClient Training & Consulting \nTraining HR administrators, payroll teams, managers, and other users on Sage HCM functionality \nDeveloping client-specific procedures, documentation, and training materials \nExplaining system functionality in practical terms to both technical and non-technical users \nAdvising clients on Sage HCM process improvements and system best practices \nBuilding strong, long-term client relationships and serving as a trusted Sage HCM resource \nIdentifying opportunities for clients to expand or improve their use of Sage HCM \nLearn and grow from direct on the job coaching and mentoring along with participating in firm wide learning and development programs - seek knowledge \nUtilize your entrepreneurial skills to network and build strong relationships internally and with your clients \nSupport the growth and development of team members through the Baker Tilly Care and Teach philosophy, helping associates meet their professional goals \nEnjoy friendships, social activities and team outings that encourage a work-life balance \nQualifications\n3+ years of experience implementing, configuring, or supporting Sage HCM or comparable HCM/HRIS solutions \nStrong understanding of HRIS/HCM processes and employee lifecycle management \nExperience gathering client requirements and translating them into system configurations \nExperience troubleshooting Sage HCM system and configuration issues \nStrong client-facing consulting and communication skills \nAbility to manage multiple client projects and support requests simultaneously \nStrong analytical and problem-solving skills \nExcellent attention to detail and commitment to data accuracy \nAbility to independently research and resolve unfamiliar system issues \nComfortable leading client meetings, system demonstrations, and training sessions \nPreferred Qualifications\n3+ years of HCM/HRIS implementation or consulting experience \nDirect Sage HCM implementation and support experience \nExperience with time and attendance, timesheets, payroll, benefits, and HR workflows \nExperience with data conversion and system integrations \nExperience developing reports and data extracts \nKnowledge of payroll and accounting processes \nExperience working for a Sage business partner, HCM consulting firm, or managed services provider \nAdvanced Microsoft Excel skills \nThe pay range for this position is $97,600to $158,200. This range represents a good-faith and reasonable estimate of the compensation the firm expects to pay for this position at the time of posting. Actual compensation will depend on a variety of relevant factors, including an applicant’s skills, experience, qualifications, professional certifications, work arrangements, geographic location, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range, and compensation decisions depend on the facts and circumstances of each case. 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