{"id":1402232,"url":"https://alion.io/job/bakermfg-pump-product-coordinator","title":"Pump Product Coordinator","company":{"id":3789899,"name":"Baker Manufacturing","domain":"bakermfg.com","url":"https://alion.io/company/bakermfg-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubuque, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-09-26T14:56:24Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-20T17:39:42Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"Description\nPump Product Coordinator\nBaker Manufacturing Company, LLC\nLocation: Dubuque, IA\nEmployment Type: Full-Time, Salaried\nSchedule: Monday-Friday, 8:00 AM-5:00 PM\nCompensation: Anticipated starting salary around $50,000 annually, depending on experience and qualifications.\nTravel: Occasional travel to other Baker Manufacturing locations and industry trade shows may be required.\nJob Summary\nBaker Manufacturing Company, LLC is seeking a Pump Product Coordinator to provide technical, product, and customer support for our AY Pumps by Baker product line.\nThis position supports customers, sales representatives, and internal teams with pump sizing and selection, installation, troubleshooting, warranties, pricing, and product information. The Pump Product Coordinator will also assist with product development, product changes, and new product launches while working closely with Engineering, Operations, Sales, Customer Success, Purchasing, and vendors.\nEssential Duties and Responsibilities\nProvide technical support for pump sizing, product selection, installation, troubleshooting, repair, and application questions.\nRespond to customer and sales inquiries regarding pricing, quotes, availability, order status, part numbers, certifications, submittals, and other product information.\nManage warranty claims, including evaluating claims, coordinating resolutions, and processing appropriate credits.\nAssist with customer concerns involving defective or incorrect materials, shipments, billing, and other product-related issues.\nCoordinate product substitutions and crossovers as needed.\nSupport product development, product changes, and evaluation of new product requests.\nAssist with new product launches, including product bulletins, price lists, catalogs, website information, training materials, and technical documentation.\nWork with Purchasing and vendors regarding certifications, warranties, private-label products, and other product requirements.\nAssist with internal product and customer service training.\nWork cross-functionally to resolve product and customer issues in a timely and professional manner.\nAttend trade shows and travel to other Baker Manufacturing facilities as needed.\nPerform other duties as assigned.\nQualifications\nAssociate degree or technical education preferred; equivalent relevant experience will be considered.\n3-4 years of related technical, manufacturing, product support, customer service, or similar experience preferred.\nStrong mechanical and technical aptitude; experience with pumps, water systems, plumbing, electrical wiring, or mechanical equipment is highly desirable.\nExperience with product development or project coordination is a plus.\nStrong customer service, communication, organizational, and problem-solving skills.\nAbility to read, understand, and communicate technical information.\nAbility to manage multiple priorities and consistently follow through on assignments.\nWorking knowledge of Microsoft Office, including Outlook, Word, and Excel.\nComfortable working with basic mathematics, measurements, percentages, proportions, and related calculations.\nDependable, accountable, adaptable, and willing to learn.\nPhysical Requirements & Work Environment\nThis position primarily works in an office environment but requires periodic access to manufacturing and warehouse areas. The employee must be able to sit, stand, and walk for varying periods; bend, stoop, crouch, kneel, reach, and maintain balance; and occasionally lift, carry, push, or pull up to 50 pounds.\nEmployees must be able to safely work around manufacturing equipment, wear required PPE, and work in areas that may include noise, dust, machinery, and temperature variations. Reasonable accommodations may be made for qualified individuals with disabilities.\nBenefits\nBaker Manufacturing offers a comprehensive benefits package for eligible employees, including:\nMedical, Dental & Vision Insurance\n 401(k) Retirement Plan with Company Match\n Paid Time Off (PTO)\nPaid Company Holidays\nCompany-Paid Short-Term Disability Insurance\nEmployee-Paid Long-Term Disability Insurance\nCompany-Paid Life Insurance\nAdditional voluntary benefits, where applicable\nBenefit eligibility and coverage are subject to applicable plan documents and company policies.\nEqual Employment Opportunity\nBaker Manufacturing Company, LLC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.\nThis job description describes the general nature of the position and is not intended to be an exhaustive list of all duties or responsibilities. Responsibilities may change based on business needs.\nSalary Description\nstarting at $50,000","description_format":"text","description_chars":4817,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing"],"lifecycle":[{"event":"open","at":"2026-09-28T16:11:39Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.529,"p_room":0.35,"age_days":23,"expected_fill_days":9,"reasons":["conf:3","win:tail"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":50000,"is_top_pay":false},"html_url":"https://alion.io/job/bakermfg-pump-product-coordinator","json_url":"https://alion.io/job/bakermfg-pump-product-coordinator.json","meta":{"generated_at":"2026-10-20T18:23:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21146,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3789899},"rest":"https://alion.io/mcp/rest/get_company?id=3789899"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbakermfg-pump-product-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbakermfg-pump-product-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbakermfg-pump-product-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bakermfg-pump-product-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbakermfg-pump-product-coordinator"}]}