{"id":1127065,"url":"https://alion.io/job/baltimore-ravens-aviation-1st-shift-supervisor-cabin-services-2","title":"Aviation 1st Shift Supervisor, Cabin Services","company":{"id":52754,"name":"Baltimore Ravens","domain":"baltimoreravens.com","url":"https://alion.io/company/baltimore-ravens","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":100,"open_postings":168,"ghost_share":0,"stale_share":0.202,"repost_share":0,"time_to_fill_p50_days":3,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":19,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":38000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-22T21:08:05Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-23T17:40:21Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"The Aviation Supervisor, Cabin Services, is responsible for overseeing daily aircraft cabin cleaning operations to ensure all assigned flights are serviced safely, efficiently, and in compliance with airline, airport, and company standards. This position leads a team of cabin cleaners, monitors operational performance, and ensures aircraft are cleaned and prepared for timely departures while maintaining the highest standards of quality and safety.\nSchedule: 1st Shift\nPay: $19.50per hour.\nThe pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.\n401(k) - You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.\nBenefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit\nABM Employee Benefits: Staff & Mgmt\n Supervise cabin service agents responsible for cleaning and preparing aircraft interiors.\nEnsure aircraft cabins, galleys, lavatories, tray tables, seat areas, and other designated areas are cleaned according to airline specifications.\nCoordinate staffing and work assignments to support flight schedules and on-time performance goals.\nConduct quality inspections to ensure all cleaning standards are met before aircraft departure.\nTrain, coach, and develop employees on cleaning procedures, safety protocols, customer expectations, and company policies.\nMonitor employee productivity, attendance, and performance; provide corrective action and recognition as appropriate.\nEnsure compliance with FAA regulations, airport security requirements, airline standards, OSHA guidelines, and company policies.\nMaintain effective communication with airline representatives, airport personnel, and operations management.\nInvestigate operational issues, delays, accidents, or safety concerns and complete required documentation.\nAssist with recruiting, onboarding, scheduling, and payroll-related activities.\nEnsure proper use, storage, and maintenance of cleaning equipment, chemicals, and supplies.\nSupport operational needs during irregular operations, flight delays, and peak travel periods.\n Must have a Valid State Driver's License for a minimum of 1 year\nMust be 21+ years old\nHigh School Diploma or GED required.\nMinimum 2 to 3 years of supervisory experience in aviation, cabin services, housekeeping, hospitality, facilities, or related operations.\nPrevious airline or airport operations experience preferred.\nStrong leadership, organizational, and problem-solving skills.\nAbility to manage multiple priorities in a fast-paced environment.\nExcellent communication and customer service skills.\nBasic computer proficiency, including Microsoft Office applications.\nAbility to obtain and maintain airport security badges and credentials.\nPreferred Experience\nAircraft cabin cleaning or airline ground operations experience.\nExperience leading large teams in a time-sensitive operational environment.\nKnowledge of airline service standards and safety procedures.\nExperience with workforce scheduling and performance management.","description_format":"text","description_chars":3501,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Adventure Tourism"],"lifecycle":[{"event":"open","at":"2026-09-22T22:16:09Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":3,"reasons":["conf:1","velocity","win:early","comp:junior,brand"],"computed_at":"2026-09-23T05:45:00Z"},"pay":{"stated_usd_annual":38000,"is_top_pay":false},"html_url":"https://alion.io/job/baltimore-ravens-aviation-1st-shift-supervisor-cabin-services-2","json_url":"https://alion.io/job/baltimore-ravens-aviation-1st-shift-supervisor-cabin-services-2.json","meta":{"generated_at":"2026-09-23T19:28:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}