{"id":3682106,"url":"https://alion.io/job/bamford-maitre-d-maternity-cover","title":"Maître D', (Maternity Cover)","company":{"id":719597,"name":"Bamford","domain":"bamford.com","url":"https://alion.io/company/bamford","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"B","score":78,"open_postings":9,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Moreton in Marsh, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":34092,"max":null,"currency":"GBP","period":"year","gross":null,"usd_annual":45735},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-30T11:11:30Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-12T07:33:51Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"THE BAMFORD COLLECTION IS A GROUPOF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHINGAND NURTURING PEOPLE AND PLANET.\nSALARY: £34,092.53 per annum + TRONC\nHOURS: Full Time, 40 hours per week\nABOUT US\nAward-winning Daylesford Organic is one of the UK’s most renowned organic farm estates based in the heart of the Cotswolds countryside. More than just a farm, Daylesford is a vibrant destination for food lovers, wellness seekers, along with beautifully curated retail spaces, bringing together exceptional organic produce and nourishing experiences in a truly unique setting.\nOur guests come to enjoy a relaxed yet refined atmosphere, indulging in fresh, farm-to-fork seasonal dishes, alongside crisp frizzante and expertly crafted cocktails perfect for long, sunny days and warm evenings.\nABOUT THE ROLE\nAs Maître D', you will play a pivotal role in creating exceptional guest experiences, setting the tone for outstanding hospitality from the moment guests arrive. Leading and inspiring the front-of-house team, you will oversee every detail of the guest journey, ensuring seamless service and memorable dining experiences. You will take ownership of the Order of Service across the Trough and Old Spot, championing a culture of excellence and ensuring every team member is trained to deliver a genuine \"surprise and delight\" experience at every guest touchpoint.\nYOUR RESPONSIBILITIES\nTo own the delivery of the Daylesford Order of Service in the Trough & Legbar/Old Spot, ensuring every guest is blown away by our service with a focus on “surprise & delight”.\n\nEnsure every guest receives an incredible journey, including product recommendations, stories about Daylesford and the product provenance, accurate allergen guidance and thoughtful interactions.\n\nTo manage the service flow: from the moment the customer books/arrives to the moment they leave, you are responsible for the delight, theatre and experience of the restaurant.\n\nDevelop and deliver training on service standards, steps of service, menu knowledge, upselling skills and how to create memorable moments for our customers.\n\nMentor staff daily, performing “train the trainer” style coaching to embed consistency and ownership across the team in service excellence.\n\nConduct shift briefings, shadow service, share feedback, and champion continuous learning\n\nOpening and closing responsibilities for the site.\n\nHosting for lunch and evening services, to ensure a consistent level across day & night with a focus on an elevated service style.\n\nSupport in the safe running of the restaurant in line with store Health & Safety Compliance.\n\nSupport in delivering against Food Safety Compliance.\n\nTo act as a point of contact for Daylesford Stays and all VIP client visits.\n\nSKILLS & EXPERTISE\nPrevious experience in a hosting, reception, or guest-facing role within a hospitality environment\n\nProven ability to deliver exceptional customer service, ideally within a luxury or premium brand setting\n\nA warm, friendly, and enthusiastic personality with a genuine passion for creating memorable guest experiences\n\nHighly customer-focused, with a commitment to exceeding expectations\n\nExceptional attention to detail and pride in maintaining high standards\n\nStrong organisational skills with the ability to prioritise effectively in a fast-paced environment\n\nA collaborative team player who thrives in a supportive and dynamic environment\n\nConfidence in coaching, mentoring, or training colleagues to deliver outstanding service\n\nPERKS AND BENEFITS\nDiscounts: Enjoy a range of discounts on our products, treatments, and dining experiences from day one, including:\nPurchase your lunch at any of our Farm shops (food to go or retail) and receive 50% off, up to the value of £20.\n\nShop all other products at our Farm shops and retail stores including clothing, home, garden, food and drink at 30% off, in store and online.\n\nVisit any of our Daylesford Restaurants and receive 30% off, or any of our Pubs and received 10% off, for yourself and up to five guests.\n\nBook any of our wellness classes, treatments, services or courses at\n\nthe Daylesford cookery school with 30% off for all employees.\n\nReceive 60% off all Bamford skincare and 30% off apparel in-store and online.\nEnjoy 40% off all bath, body & home fragrance products from both Daylesford Organic & Bamford, in store and online.\n\nMental Health Support: 24-hour access to our Employee Assistance Programme through Help@Hand\n\nPadel Discount: (Cotswolds)\n\nNationwide Gym Discounts: Various nationwide gym discounts available through Help@Hand such as PureGym and The Gym Group\n\nLocal Gym Discounts (Cotswolds Area)\n\nWellbeing modules: to provide practical support and advice for your wellbeing\n\nElectric Car Scheme: (subject to criteria, following probation)\n\nVolunteering Days: One paid day per year to volunteer with a charity of your choice\n\nPrivate Medical: Subsidised private medical insurance through Bupa\n\nPension Scheme: Pay up to 9 percent of your salary into your pension each month with a 4.5 percent contribution from us\n\nLife Assurance: Cover equivalent to one year of your annual salary\n\nEnhanced Family Leave Pay (T&C’s apply)\n\nEnhanced Company Sick Pay (T&C’s apply)\n\nEnhanced Holiday Pay (up to 33 days per annum including Bank Holidays, Pro-Rata)\n\nRefer a Friend Scheme -Earn up to £750 when you refer a friend to work with us (T&C’s apply)\n\nFlu Jabs (optional, available twice per annum)","description_format":"text","description_chars":5432,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Health insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Apparel & Fashion Brands","Skincare"],"lifecycle":[{"event":"open","at":"2026-11-03T13:33:09Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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